**Field-based role** **Location**:Lombardia and Piemonte Regions** **Position Overview** The main activity of the KAM is the constant medical stakeholders’ update within the assigned work area on the scientific and therapeutic contents of the drugs within the registered therapeutic indications.
The activity is carried out through meetings with the stakeholders assigned to the KAMs in their work area, in the clinic, in the surgery and in the hospital environment with the frequency established and the contents of the messages prepared by the Company in its scientific information planning. During
the visit to the Health Professional, the KAM can deliver scientific information material (scientific works, medical journals, texts, illustrative material). She/He also visits pharmacies, including hospitals in the assigned work area and she/he updates pharmacists about the Company's products developments,
collecting information on the distribution of drugs and, in the hospital context, on tenders for the supply of medicines. According to local regulations and company procedures, the KAM participates to educational and/or scientific events organized by the Company for the best knowledge of the reference pathologies as well as to encourage the participation of the medical stakeholders. The KAM will take full accountability for the preparation and execution of strong territory business & key account management plans as agreed with the management team through agreed processes and procedures that require close collaboration with all Jazz employees. This will require a hybrid approach: the KAM will need to be able to use virtual channel combined with face to face meetings to achieve goals. In carrying out her/his professional functions, the KAM has to refer to the provisions of the local laws and codes of conduct of the sector.



**Essential Functions/Responsibilities**
- Provide scientific information service support to HCPs, according to law 219/2006 art. 122
- Develop a partnership and relationship with KEE’s and stakeholders by being an expert in the Jazz Pharmaceuticals Neuroscience products & relevant disease areas as well as local and national healthcare policy as appropriate
- Strategic/Critical thinking: Can dissect complex problems into component parts that can be addressed; solves problems by enabling a productive dialogue among stakeholders who can drive the outcomes
- Build customer networks that enable the rapid identification, diagnosis and treatment of patients
- Ability to identify and answer customer needs: Develop a partnership relationship with KEE’s and stakeholders by being an expert in the Jazz Pharmaceutical’s products & relevant disease areas as well as local and national healthcare policy as appropriate
- Demonstrate the ability and attitude to effectively use all the multi-channel platforms to effectively use all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity
- Demonstrate the ability to ensure appointments both in person and using remote technologies in a compliant manner
- Remove local prescribing barriers by helping primary accounts with solutions to local service limitations




- Willingness and ability to assist with ad hoc business projects as defined and directed by the management team
- Ability to engage and act as a Leader: Can articulate a vision, inspire people, and align the organization to move in that direction. Models the Jazz Leadership Behaviors in all interactions
- Account planning: Develop, implement, and review a cross-functional key account business plan for the territory that is aligned to the strategic brand plan and endorsed by the management team
- Execution against plan: Monitor and evaluate performance against business plan and deliver within agreed matrix of activity (effective account call coverage and frequency) and budget (appropriate use of promotional spend) as agreed with the management team
- Cross functional internal collaboration: Work with the broader cross functional team; including medical, market access, and marketing to meet the needs of physicians, other health care professionals and patients
- Cross functional external collaboration: Able to bring together different customer types externally to drive the uptake and access to the Jazz Pharmaceutical’s portfolio
- Profiling (and regular updating of) key customers and accounts into CRM system
- Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures
- Behave ethically, responsibly and professionally in accordance with Jazz Pharmaceuticals values and codes of practice
- Ensure compliance with all applicable Laws, Codes, corporate standards and Procedures related to his/her area of relevance/responsibility, included the legislative decree 231/2001, the legislative decree 219/2006 and in requirements of the Jazz Pharmaceuticals Code of Conduct.
- Strictly obser

📌 Key Account Manager (Milano)
🏢 Jazz Pharmaceuticals
📍 Milano