OMODA JAECOO ITALY is seeking a Customer Care Specialist to manage complaints and improve customer satisfaction. Responsibilities include supporting Call Center agents, handling escalated complaints across various channels, and working closely with internal teams to resolve issues.
The ideal candidate will have a minimum of 2 years' experience in a CRM role, preferably in the automotive industry, and possess strong problem-solving and communication skills. Proficiency in English and Microsoft Office Suite is required.
J-18808-Ljbffr
📌 Customer Experience (Italia)
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📍 Italia
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