⚠ **PLEASE READ BEFORE APPLYING** ⚠
- Fluent level of Italian and English is required.
- You have a valid Driver license.
- Please submit your **CV in English.**: - Coverage Area**:Sicily (Catania or Palermo).**: - You have a **solid experience in GDO or logistics or FMCG** **YOUR MISSION** Cross functional interface for handling CHEP-material within retail. Ensuring reliable relationships to clients in order to identify customer needs and new business opportunities for CHEP. ** YOUR GOALS**
- **Lead Commercial Initiatives** Manage contract agreements for potential value-added services (e.g., picking), drive volume growth by converting suppliers to CHEP’s blue model (advocacy), and lead negotiations to minimize asset losses.
- **Foster Strategic Relationships** Build and maintain strong partnerships with key stakeholders at pallet receiving locations, ensuring alignment with asset productivity goals and promoting long-term collaboration.
- **Improve Collection Performance** Identify root causes of collection failures and collaborate with internal teams—including Logistics, Execution, Loss Prevention, and the Commercial team—to enhance customer experience and improve CIFOT (Customer In-Full On-Time) metrics
- **Enhance Retailer Engagement** Conduct regular site visits and deliver targeted training to retailer staff, ensuring effective equipment control practices and boosting overall customer satisfaction.
- **Deliver Tailored Customer Projects** Propose and implement customized solutions for assigned customers, including Digital Services for pallet tracking, Collaborative Transport initiatives, and Safety-focused programs.




- **Ensure Smooth Customer Onboarding** Oversee the onboarding and implementation of new customers, establishing clear asset recovery agreements to ensure operational efficiency and a seamless transition.
- **Execute Audit Programs** Manage and perform audit activities across your account portfolio to ensure compliance with asset management standards, identify improvement opportunities, and maintain accurate audit forecasts.
- **Support Business Growth** Collaborate with internal teams and external partners to develop innovative solutions that enhance asset recovery and contribute to the expansion of CHEP’s customer base.
- **Leverage Data for Continuous Improvement** Monitor asset control KPIs, using data insights to proactively identify gaps and implement corrective actions that drive performance improvements. **WHAT WE ARE LOOKING FOR**
- Experience within a retail / logistics environment.
- Analytical process improvement.
- Contact with customers / suppliers in a past role.
- Service providing background, used to work with customers in Retail, Wholesale
- or Logistics
- Business to business Sales
- or service experience
- Knowledge of MS- Office and CRM-Systems such as _Salesforce_ **WHAT WE OFFER**
- Attractive salary plus annual bonus based on Performance,
- Company car
- Lunch Voucher
- Flexible Working of hybrid model,
- Opportunity to take part in the Brambles share programme
- Monthly Webinars around Technology, Supply Chain, Mental health, etc.
- Get a referral premio sharing the best Talent around you,
- A personal growth plan with a focus on training and coaching, a place for you within an international organization where there is a family business Pay: €34,000.00 - €40,000.00 per year

📌 Field Service Executive (Catania)
🏢 Chep
📍 Catania