JLL supports the Whole You, personally and professionally.
RECEPTIONIST/FRONT OFFICE
**Primary Responsibilities**:
We are seeking a dedicated professional to deliver exceptional front-of-house and reception services directly to our clients. This role requires strong interpersonal skills and a commitment to providing outstanding customer service in a dynamic office environment.
**Key Duties**:
**Reception and Customer Service**: - Deliver comprehensive reception services with professionalism, dedication, and courtesy at all times - Manage and respond promptly to client and customer requirements, ensuring exceptional support standards - Proactively anticipate, welcome, and announce visitor arrivals with a warm, professional approach - Oversee visitor access card management and registration processes - Handle all telephone inquiries (both internal and external) with efficiency and professionalism
**Operational Excellence**: - Ensure all activities comply with Health and Safety policies and procedures - Manage client requests through established ticketing systems - Provide event support as required - Handle package and correspondence distribution efficiently - Oversee receipt, processing, registration, and storage of office supplies - Manage office supplies inventory and warehouse operations - Coordinate meeting room bookings and scheduling
**Additional Responsibilities**: - In exceptional circumstances, provide support with ad hoc duties as required by the client
**Working Hours**: Part-time position - 25 hours per week (alternating shifts: 9:00-14:00 / 13:00-18:00 throughout the week)
---------------------------------------------------------------------------------------------------------------------------------------------------
- ADDETTO/A RECEPTION E FRONT OFFICE




**Descrizione del Ruolo**:Responsabilità Principali**:
Cerchiamo un/una professionista dedicato/a per fornire servizi eccezionali di front-office e reception direttamente ai nostri clienti. Questo ruolo richiede forti competenze interpersonali e un impegno nel fornire un servizio clienti eccellente in un ambiente d'ufficio vivace.
**Compiti Principali**:
**Reception e Servizio Clienti**: - Fornire servizi di reception completi con professionalità, dedizione e cortesia in ogni momento - Gestire e rispondere prontamente alle richieste di clienti e utenti, garantendo standard di supporto eccezionali - Anticipare proattivamente, accogliere e annunciare l'arrivo dei visitatori con approccio caloroso e professionale - Supervisionare la gestione delle tessere di accesso visitatori e i processi di registrazione - Gestire tutte le richieste telefoniche (sia interne che esterne) con efficienza e professionalità
**Eccellenza Operativa**: - Garantire che tutte le attività rispettino le politiche e procedure di Salute e Sicurezza - Gestire le richieste dei clienti attraverso i sistemi di ticketing stabiliti - Fornire supporto per eventi quando richiesto - Gestire efficientemente la distribuzione di pacchi e corrispondenza - Supervisionare ricevimento, elaborazione, registrazione e stoccaggio delle forniture d'ufficio - Gestire l'inventario delle forniture d'ufficio e le operazioni di magazzino - Coordinare prenotazioni e programmazione delle sale riunioni




**Responsabilità Aggiuntive**: - In circostanze eccezionali, fornire supporto con compiti ad hoc come richiesto dal cliente
**Orario di Lavoro**: Posizione part-time - 25 ore settimanali (turni alternati: 9:00-14:00 / 13:00-18:00 nell'arco della settimana)
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succe

📌 Lobby Ambassador - Part-time 25h (Milano)
🏢 Jll
📍 Milano