Salesforce Business Analyst (Contract)

Italy | Fully Remote | Contract Role

Shape the Future of Salesforce Delivery in a High-Impact Business Ro leWe are partnering with a leading organisation seeking an experience d Salesforce Business Analy st to join a strategic Salesforce transformation programme on

a fully remote contract basis (Italy) .This is an excellent opportunity for a BA who enjoys working closely with business stakeholders, translating requirements into scalable Salesforce solutions, and playing a key role across the full delivery lifecycle within a high-impact environment. You will be part of a collaborative delivery team supporting critical Salesforce initiatives across the business.

Key Responsibilities:

Act as the key liaison between business stakeholders and Salesforce delivery teams Lead requirements gathering sessions, workshops, and stakeholder interviews Analyse and document business processes, pain points, and future-state Salesforce solutions Translate business needs into detailed user stories, functional requirements,



and acceptance criteria Support end-to-end delivery across Salesforce programmes, from discovery through to UAT and go-live Collaborate closely with Salesforce Architects, Developers, and Product Owners to ensure alignment between business and technical solutions Support user adoption, change management, and continuous improvement initiatives

What We’re Looking For Proven experience as a Salesforce Business Analyst in enterprise or multi-country environments Strong knowledge of Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud) Experience working in Agile delivery environments (Scrum / SAFe)Strong stakeholder management and communication skills Comfortable working fully remote (based in Italy) Fluent in Italian; English is a plus

What’s on Offer Fully remote contract role (Italy-based) Competitive daily rate High-visibility role within a strategic Salesforce programme Opportunity to work on complex, enterprise-level Salesforce initiatives Immediate start available

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