ResponsibilitiesQuality Governance & Compliance: Implement, maintain, and monitor site QMS; ensure compliance with ISO ****, ISO *****, and other national and international regulations.
Audit Readiness: Lead and coordinate internal and external audits; ensure corrective actions are implemented.
Training & Competence: Deliver or coordinate mandatory quality training; maintain competency records.
KPI & Reporting: Track and report site quality metrics, including complaints, CAPA, nonconformances, inspection findings, FCAs, etc.
Culture & Leadership: Promote patient safety and quality culture; ensure staff adherence to policies.
Cross?functional Support: Collaborate with business functions (Operations, Regulatory, Commercial) to ensure smooth operational execution and risk mitigation.
Business AreasField Service Oversight: Ensure field service procedures follow QMS and risk management.
Distribution & Storage: Monitor storage, shipment, cold?chain (if applicable), and product integrity.
Customer Feedback Integration: Ensure complaints, returns, and feedback from field service/sales are captured in QMS.
Regulatory Compliance: Oversee labeling, documentation, and local regulatory requirements for shipped devices.
KPI Monitoring (Commercial): Track delivery quality, field service incident rate, and customer satisfaction metrics.
QualificationsInstills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Situational Adaptability: Adapt approach and demeanor in real time to match the shifting demands of different situations.
Drives Results: Consistently achieving results, even under tough circumstances.
Decision Quality: Making good and timely decisions that keep the organization moving forward.
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders.
Collaborates:



Building partnerships and working collaboratively with others to meet shared objectives.
Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
Cultivates Innovation: Creating new and better ways for the organization to be successful.
Takes personal ownership on important issues to do what is right and achieve organizational success and supports others who do so.
Challenge's decisions where appropriate.
Dato che un elevato numero di candidati potrebbe essere interessato a questa posizione, si assicuri di inviare il suo CV il prima possibile.
Employment Terms and CompensationThe position is offered under theItalian National Collective Bargaining Agreement for the Commerce sector (CCNL Commercio), with aGross Annual Salary (RAL) ranging from €35,000 to €45,000, paid over14 monthlyand consisting of both a fixed and a variable component.
The final compensation package will be determined based on the candidate's professional experience, acquired skills, and demonstrated level of autonomy, ensuring alignment with the role and the company's internal equity principles.
BenefitsEmployee BenefitsCareer Growth Opportunities: Mentoring programs, personalized career plans, and regular performance reviews to support professional development.
Birthday Leave: A paid day off on your birthday to celebrate your special day.
Hybrid Working: Flexible work arrangements combining office-based and remote working.
Learning & Development: Access to training courses, workshops, e-learning platforms, and industry events.
Corporate Volunteering: Opportunities to contribute to social and environmental causes through company-sponsored volunteering activities.
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Psychological Support: Confidential professional support to promote emotional well?being and work?life balance.
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📌 Quality Specialist (Segrate)
🏢 Olympus
📍 Segrate