ph3Why This Role Matters /h3 pThis is a pivotal role supporting our O+O (Online Offline) strategy, to deliver seamless and innovative digital product experiences that connect our customers across channels.
As a Senior Product Owner, you will support the design of features on our websites and apps, ensuring our customers can find what they need as smoothly as possible while having the best possible experience.
You will lead functional analysis and solution design activities, working closely with cross-functional teams to prioritise initiatives, optimise customer journeys, and deliver high?impact solutions that shape how millions of customers experience our brands, helping us put a smile on our customers' faces today and tomorrow.
/p h3What You'll Be Doing /h3 ul liOversee the functional analysis, solution design, and delivery of digital products within a dedicated functional area, ensuring solutions meet both business needs and enterprise standards.
/li liPartner closely with a specific business unit to shape and deliver their online roadmap, ensuring alignment with strategic goals.
/li liAct as the key point of contact for the development squad, actively participating in Agile ceremonies and driving day?to?day delivery.
/li liCollaborate closely with UX Design, Product Owners, and other functional teams to identify cross?stream dependencies and ensure cohesive, user?centered product design.
/li liChampion Accessibility by Design principles, ensuring requirements, user stories, acceptance criteria, and delivered solutions align with WCAG 2.1 AA standards and provide inclusive customer experiences.
/li liProduce high?quality analysis and review work from Product Owners, Junior Product Owners, and external business analysts to drive consistency and best practice.




/li liChampion standardisation and synergies across business units to optimise efficiency and scalability.
/li liLeverage AI to drive innovation, enhancing decision?making, optimising processes, and unlocking new opportunities to improve customer experience and business performance.
/li /ul h3What You'll Bring /h3 ul liStrong experience in eCommerce platforms, with specific knowledge of SAP Commerce.
/li liSolid understanding of Agile processes and principles, with experience working in fast?paced delivery environments.
/li liHighly analytical with strong attention to detail, able to identify blockers and define effective mitigation actions.
/li liStrong requirements gathering and documentation expertise, leveraging Microsoft Office, Copilot/LLMs, Miro, and Atlassian tools (e.g., Jira and Confluence); Atlassian experience advantageous.
/li liProven ability to collaborate effectively with a wide range of stakeholders across business and technical teams.
/li liStrong negotiation skills, with the ability to simplify complex requirements to enable faster and more efficient delivery.
/li liActing as a go?to expert and demonstrating resilience while fostering a positive, solutions?focused mindset.
/li /ul h3How You Will Make An Impact /h3 ul liEnhance the online customer experience, ensuring journeys are intuitive and engaging to build long?term customer loyalty.




/li liDeliver strong results by driving a clear, well?prioritised roadmap that ensures smooth and efficient product delivery.
/li liDrive effective digital solutions through strong functional analysis and solution design, ensuring website and app features meet both customer and business needs.
/li liFoster collaboration across teams, building strong relationships with stakeholders and influencing outcomes through clear communication.
/li liNavigate and simplify complex challenges, identifying practical solutions that drive efficiency and scalability.
/li liDemonstrate resilience in challenging situations, maintaining a positive mindset and encouraging the team to focus on solutions and continuous improvement.
/li /ul h3Who We Are /h3 pYou may not have heard of us, but you'll know our brands!
AS Watson is the world's largest international health and beauty retailer, with over 17,000 stores across 31 markets serving over 5.3 billion customers each year.
From Superdrug, Kruidvat and Watsons to Marionnaud, The Perfume Shop and many more, our brands are loved by customers around the world.
Behind them are passionate people who are encouraged to innovate, collaborate and grow.
/p h3What You Will Get From Us /h3 ul liCompetitive base salary of €35,000–€43,000 based on your skills and experience /li liPerformance Premio /li liExclusive Discounts – Enjoy savings across our iconic brands /li liHoliday entitlement /li liHybrid Working Model /li liRefer?a?friend scheme /li liLearning and Development Opportunities /li liMental Health and Wellbeing Support /li liWelfare allowance /li liFood Vouchers – Lunch is on us!
/li /ul /p #J-*****-Ljbffr

📌 Senior Product Owner (Milano)
🏢 As Watson
📍 Milano