06 ago
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Frette North America
|
Monza
06 ago
Frette North America
Monza
ppFor over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces. /ppFor our headquarters in Concorezzo (MB), Frette is seeking a skilled and detail-oriented Salesforce Administrator to support and enhance our Salesforce environment across Sales Cloud and Service Cloud. This role will be responsible for system configuration, user support, automation, and continuous improvement of business processes to drive sales efficiency and customer service excellence. /ph3KEY RESPONSIBILITIES: /h3ulliAdminister and support Salesforce Sales Cloud and Service Cloud environments /liliManage users, roles, profiles, permission sets, and security settings /liliConfigure and customize objects, fields, page layouts, record types, and validation rules /liliBuild and maintain automation using Flow, workflow rules, and process builder /liliSupport sales processes including lead management, opportunity tracking, and forecasting /liliSupport service processes including case management, queues, SLAs,
and escalation rules /liliCreate and maintain reports and dashboards for sales and service performance /liliTroubleshoot system issues and provide end-user support and training /liliMaintain data quality through data imports, deduplication, and governance best practices /liliCollaborate with stakeholders to gather requirements and implement solutions /liliAssist with integrations and third-party applications as needed /liliStay up to date with Salesforce releases and recommend enhancements /liliMaintain documentation of system configurations, processes, and best practices /li /ulh3SKILLS AND QUALIFICATIONS: /h3ulli2–5 years of experience as a Salesforce Administrator /liliHands‑on experience with Sales Cloud, Service Cloud and Flow /liliStrong understanding of Salesforce data model and security model /liliExperience building Flows and automation /liliProficiency in reports and dashboards /liliExperience with data tools (Data Loader, import wizard) /liliStrong problem‑solving and communication skills /liliPreferred Qualifications /liliFamiliarity with integrations (APIs, middleware tools) /liliPrevious experience in retail or wholesale organizations /li /ulpWe offer a full‑time contract under the Textile‑Industry Collective Labor Agreement (CCNL), with a salary range of €30,000–35,000.daily tickets from 8€ and a competitive amount of Welfare. Weekly schedule: 40 hours tempo pieno from Monday to Friday with flexible opening and closing times (8.30 to 9.30 and 17.30 to 18.30). /ppFrette offers the possibility to have an individual Smart Working arrangement for two days a week. /p /p #J-18808-Ljbffr
📌 Salesforce Administrator (Monza)
🏢 Frette North America
📍 Monza