– Travel Assistant (Travel And Transportation Unit) (2601459)

Job Posting: 13/Jul/2026

Closure Date: 03/Aug/2026, 9:59:00 PM

Organizational Unit: CSL

Job Type: Staff position (General Service)

Primary Location: Italy – Rome

Duration: Fixed‑term: one year with possibility of extension

Post Number: 2011086

COG Code: 2206f

EEO and Diversity Commitment

- FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture.
- Qualified female applicants, qualified nationals of non‑and under‑represented Members and persons with disabilities are encouraged to apply.
- Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values.
- FAO, as a Specialized Agency of the United Nations, has a zero‑tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination.
- All selected candidates will undergo rigorous reference and background checks.
- All applications will be treated with the strictest confidentiality.
- FAO staff are subject to the authority of the Director‑General, who may assign them to any of the activities or offices of the Organization.

Organizational Setting FAO's Logistics Services Division (CSL) supports the organization by ensuring effective and efficient administration and enabling functions. The position is located in the CSL at FAO headquarters in Rome, Italy.

Main Purpose The Travel Assistant supports the administrative functions of the Travel and Transportation Unit (CSLDT), providing travel support services for the entire work unit. Responsibilities include processing transactions, using corporate travel systems, and ensuring quality and consistency of processes while providing procedural guidance to clients and travel support staff.

Supervision Received / Exercised The Travel Assistant reports to the Travel and Transportation Officer, CSL, and acts independently in routine matters. Supervisory focus is on the quality of work and on‑the‑job learning.

Working Relationships Interacts with colleagues within the unit and with immediate clients throughout the organization, delivering routine travel support services.

Key Functions / Results

- Receive and review incoming requests;

answer standard queriesregarding FAO’s travel programme,



policies and procedures.

- Track and maintain data records related to travel unit activities.
- Assist with data collection, generate reports and other information required for the travel programme.
- Assist with provision of data to internal auditors and implement audit recommendations.
- Log and track system issues, draft change requests for approval, and participate in testing of system changes and fixes.
- Track and monitor service issues with contractors managed by the unit and follow up for timely resolution.
- Participate in development, coordination and delivery of travel programme‑related training.
- Provide inputs for system testing, design and procedural changes and perform user‑acceptability tests of all travel system changes.
- Process and prepare Import Licence Requests for staff entitlement‑related shipments and liaise with the Italian Ministry of Foreign Affairs on all matters relating to import licences.
- Provide administrative support to the Travel Unit and assist the head of unit in managing unit activities.
- Perform other related duties as required.

Impact of Work The incumbent’s work ensures timely and efficient delivery of the unit’s travel support services.

Candidates Will Be Assessed Against the Following

- Education: Secondary School Education.
- Experience: Three years of relevant experience in office / administration / travel / or accounting support work.
- Languages: Working knowledge (proficiency level C) of English.
- IT Skills: Very good knowledge of MS Office applications, Internet and office technology equipment.
- Residency: Candidates must be nationals of the country of the duty station or possess an existing valid visa or work permit and reside within commuting distance of the duty station.

Technical Skills
- Good knowledge of financial rules and regulations, accounting policies and practices.
- Good knowledge of Enterprise Resource Planning (ERP) corporate travel systems.
- Good knowledge of communication and documentation standards.





Desirable Qualifications and Skills
- Familiarity with UN or FAO travel policies, rules and procedures.
- Experience in data entry, records management and generating reports from ERP or travel management systems.
- Experience working in an international organization or multicultural environment.

Additional Information
- FAO does not charge a fee at any stage of the recruitment process (application, interview, processing).
- FAO only considers higher educational qualifications obtained from institutions accredited or recognized in the World Higher Education Database (WHED).
- The length of the appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to extension of appointments.
- Appointment will be subject to certification that the candidate is medically fit, accreditation, residency or visa requirements, and security clearances.
- General Service Staff are recruited locally. Eligible candidates must be nationals of the country of the duty station or possess a valid visa or work permit and reside within commuting distance.
- No international benefits will be payable as selected candidates are recruited locally and paid in the local currency of the office location.
- For additional information, visit the FAO employment website: .

How to Apply To apply, visit the recruitment website at Jobs at FAO and complete your online profile. Once completed, submit your application with language certificates as attachments.

Only language proficiency certificates from UN‑accredited external providers or FAO language official examinations (LPE, ILE, LRT) will be accepted. FAO reserves the right to request a language test in the future, as appropriate.

Incomplete applications will not be considered. Personal information provided may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre‑screening, assessment tests, background checks and other related services. Consent will be obtained before submission and may be withdrawn at any time. Only applications received through the recruitment portal will be considered.

We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one‑time registration with FAO’s client support team for further assistance: .

📌 Travel Assistant (Travel And Transportation Unit) (Roma)
🏢 Food and Agriculture Organization of the United Nations
📍 Roma