Experteer Overview As a Key Account Manager at TikTok Shop, you pursue non-organic growth by winning major fashion brands for our platform in Italy and across the EU. You own the end-to-end acquisition process, from first outreach to onboarding and initial activation, while also driving long-term growth with these partners. You operate as a senior commercial owner, engaging C-suite stakeholders and navigating multi-market brand structures to scale partnerships through content, creator, and campaign activation.

You will shape cross-market expansion and contribute to repeatable growth playbooks with a focus on impact and revenue.

Retribuzione / Benefits Own the acquisition pipeline for priority fashion brands in IT and selected EU markets Lead end-to-end commercial closings from outreach to onboarding and 90 days activation Engage C-suite and senior leaders to position TikTok Shop as a strategic channel Navigate multi-market brand organisations and align local and EU teams Develop tailored acquisition pitches incorporating category analysis and business terms Collaborate with category, campaigns, creator, operations,



product, and policy teams to accelerate time-to-first-sale Drive participation in major commercial moments and ensure activation with impact Own ongoing account growth and accountability for sustained GMV and seller health Build repeatable growth playbooks for cross-category EU deploymentSurface insights on competition, friction, policy, and trends to inform strategy Lead partner participation in campaigns and launches across EU markets Responsabilità 5+ years in Operations, Account management, or similar field Proven direct acquisition or strategic sales experience with enterprise deals Experience engaging C-suite and closing complex multi-stakeholder deals Strong commercial acumen to size opportunities, build business cases, and negotiate Understanding of social commerce, creator ecosystems, livestreaming, and short-video formats or ability to learn quickly Fluency in Italian * Ability to thrive in ambiguity and matrixed environments

📌 TikTok Shop - Fashion Key Account Manager (Milano)
🏢 Experteer Italy
📍 Milano