04 ago
|
Cross Border Talents
|
Lazio
04 ago
Cross Border Talents
Lazio
pstrongItalian-Speaking Customer Support Specialist: /strong /ppExciting Opportunity in Lisbon, Portugal!
brAre you a fluent Italian speaker with a passion for helping customers?
Join a leading global company in Lisbon, Portugal, and become part of a vibrant, international team.
Relocation support is provided to make your move to one of Europe's most dynamic cities seamless and exciting!
/ppPosition: Customer Support SpecialistbrLocation: Lisbon, PortugalbrEmployment Type: Full-timebrCompensation: Competitive base salary plus performance-based bonuses.
/ppWhat Youll Do: /pulliProvide exceptional support to Italian-speaking customers via phone, email, or chat, addressing inquiries and resolving issues professionally.
/liliEnsure customer satisfaction by offering solution-oriented assistance and escalating complex cases when needed.
/liliMaintain accurate records of customer interactions using company systems.
/liliCollaborate with team members and other departments to improve service quality and streamline processes.
/liliStay informed about company products, services, and policies to deliver accurate information to customers.
/li /ulpWhat Were Looking For: /pulliFluency in Italian (C1 or native level) and proficiency in English (B2 level), both verbal and written.
/liliExcellent communication and interpersonal skills with a customer-centric approach.
/liliAbility to thrive in a fast-paced environment and handle multiple tasks efficiently.
/liliBasic proficiency in Microsoft Office (e.g., Excel, Word) or similar tools.
/liliPrevious experience in customer support or a related field is an advantage, but not required.
/liliWillingness to relocate to Lisbon, Portugal, and work in an office-based environment.
/liliFlexibility to work rotational shifts, including weekends (e.g., 8-hour shifts between 8 AM and 8 PM).
/li /ulpWhat We Offer: /pulliCompetitive salary and performance-based bonuses based on your skills and experience.
/liliRelocation Support: Assistance with visa, flights, and accommodation for candidates moving from Italy or other EU countries.
/liliComprehensive paid training to prepare you for success in the role.
/liliPrivate health insurance and a public transportation card.
/liliAccess to a Multisport card for fitness and leisure activities.
/liliA welcoming, international, and inclusive workplace in the heart of Lisbon.
/liliOpportunities for career growth within a globally recognised company.
/li /ulpWhy Lisbon?
/ppLisbon is a vibrant, multicultural city known for its sunny climate, rich history, and affordable lifestyle.
As a Customer Support Specialist, youll enjoy a rewarding career while immersing yourself in Portugal's warm and welcoming culture.
Our relocation support ensures a smooth transition, allowing you to focus on your new journey.
/ppInterested candidates are invited to submit their resumes /p #J-*****-Ljbffr
📌 Italian-Speaking Customer Support Specialist (Lazio)
🏢 Cross Border Talents
📍 Lazio