Trilogy is seeking an Application Support Engineer to tackle complex, multi-stack issues with an AI-augmented approach. You will own each ticket from discovery through resolution, anchoring your work in verified documentation and clear customer communications.
You will combine hands-on debugging with AI guidance, reading logs and API traces across domains, and you will contribute to AI-enabled workflows for future incidents.
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📌 AI-Driven Application Support Engineer (Firenze)
🏢 Crossover
📍 Firenze
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