ppA career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
/p pMaison Valentino believes in a colleague?centric approach, where our contribution and behaviors as individuals are the secret of our success as a community.
Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
/p h3Key Responsibilities /h3 h3Brand Experience /h3 ul liMaster the Client Journey to create strong long term client relationships.
/li liClientele and proactive engagement with existing and potential.
/li liDeliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
/li liAware of CRM targets and actively engages in all actions to reach them.
/li liImplements personalized reach?out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe.
/li liConsistently captures client data and takes notes of all qualitative information.
/li liKnows their portfolio of customers, and the VVICs and VICs they handle.
/li liConsistently works to achieve given sales, KPIs and CRM targets.
/li /ul h3Styling /h3 ul liStrive to discover your clients and their every need, and to guide them across all categories of the brand.
/li liFamiliar with current fashion and in season trends to curate looks.




/li liDevelop strong product and fit knowledge via company trainings, tools and in store employee fit sessions.
/li liPrepare for client appointments, including researching client preferences, organizing merchandise, and creating a welcoming environment.
/li liStay informed about new arrivals, seasonal trends, and special events within the store.
/li /ul h3Merchandise and Visuals /h3 ul liAssist with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints).
/li liEnsure product maintenance, replenishment on the floor.
/li liKnow the warehouse stock of all categories to ensure re?stock shelves and maximize sales.
/li liPartner with the team to ensure seamless day?to?day store operations and uphold presentation standards.
/li liLiaise with the Visual team to follow display guidelines; verifies and reports all relevant information to store management.
/li /ul h3Requirements /h3 ul liExceptional clientele, customer relationship building skills.
/li liAbility to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.
/li liAction oriented; drive for results.
/li liProblem?solver.
/li liMust be a team player.
/li /ul pThe Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality.
Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.
/p /p #J-*****-Ljbffr

📌 Client Advisor - Montenapoleone (Milano)
🏢 Sabceducation
📍 Milano