Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer.
For over 60 years the company has been providing the world's best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse protection, performance, innovation and style.
Thanks to the outstanding quality and continuous innovation of our products, we are currently going through a solid expansion phase on the global market, for which we aim to reinforce our strongly international teams with top talent from anywhere in the world.
brWe are currently seeking a Sales Support Coordinator – Direct Market responsible for coordinating the daily activities of the Sales Support team serving direct markets, ensuring operational excellence, outstanding customer service, and alignment with business objectives.
brThe role acts as a key link between Sales Management, customers, agents, logistics, and internal departments to support commercial growth, optimize processes, and achieve company KPIs.
brManages the sales support team and coordinates all office activities, aiming to ensure excellent service standards and a high level of customer satisfaction, making sure that requests from the network or any customer issues are handled professionally, accurately, and on time.
If a dealer is satisfied, they become the best brand ambassador for a company's products and services, loyal to the brand, more likely to buy the service/product again, and ultimately more profitable in the long run.
brCoordinate and oversee the daily activities of the Sales Support team dedicated to direct markets brTranslate Sales Management strategy into daily activities,



ensuring alignment with business priorities and achievement of company KPIs brMonitor team workload, priorities, and performance to ensure service excellence and operational efficiency brPropose and implement new processes aimed at improving customer satisfaction and service quality brAnalyze logistics and operational flows within the Sales Support function, identifying bottlenecks and improvement opportunities brDevelop and implement operational solutions to support business growth and expansion in emerging markets brProvide daily support to sales agents and customers, ensuring timely and effective response to requests and issues brManage the end-to-end order process, ensuring accuracy, compliance with commercial agreements, and on-time fulfillment brMonitor key performance indicators and support continuous improvement initiatives across the Sales Support organization.
brBachelor's degree in business administration, xrdbqlu Economics, International Business, or a related field brExcellent knowledge of English; additional languages are considered a plus brProven experience in Sales Support, Customer Service, Sales Operations, or Order Management within an international environment brExperience in workflow analysis, process optimization, and continuous improvement initiatives brGood understanding of logistics processes and order management operations brCustomer-focused mindset with excellent problem-solving and communication skills brStrong analytical skills with a KPI-driven approach brProficiency in ERP systems and Microsoft Office applications, particularly Excel brLocation: Caerano San Marco (TV) - on site job brSalary package: from ******€ + meal voucher + welfare

📌 Sales Support Coordinator - Direct Market (Padova)
🏢 Alpinestars
📍 Padova