Hybrid – Bollate (Milano), 2 days a week in the office Ready to Make an Impact? This is a permanent role with strong local responsibility and high visibility within a global organization. You will play a key role ensuring that external cybersecurity providers deliver high-quality, scalable, and efficient SOC services across multiple regions. This position is ideal for someone who excels in vendor strategy, service governance, and cybersecurity procurement, rather than hands-on SOC operations. What You Will Do Leading Security Operations Center (SOC) functions in a multinational environment. Stakeholder & Global Coordination * Act as the main interface between internal stakeholders and external SOC cybersecurity providers. * Collaborate with global security, IT, risk, and procurement teams. * Provide strategic reporting and insights to senior leadership based on vendor performance and service outcomes KPI Definition & Performance Management * Define and implement KPIs and success metrics that SOC providers must meet, aligned with business and security objectives. * Establish performance dashboards and reporting models to track vendor effectiveness and service quality. * Challenge providers on delivery, driving continuous improvement and accountability. Global SLA Governance * Oversee and govern SLAs delivered by SOC and cybersecurity providers across multiple sites globally. * Ensure consistency, scalability, and quality of services across regions (including remote service delivery models). * Manage escalations at a strategic level, ensuring issues are resolved efficiently and improvements are implemented. * Ensure that all externally delivered SOC services meet organizational standards, regulatory requirements, and security strategy. * Drive service maturity by working closely with vendors to enhance detection, response, and resilience capabilities. * Align vendor services with evolving threats, risk landscape, and global security roadmap. Other:



* Lead technical bid processes (RFP/RFI/RFQ) for SOC and cybersecurity services, ensuring the organization is strongly positioned when onboarding new providers. * Define evaluation criteria, technical requirements, and governance frameworks for selecting cybersecurity vendors. * Support market consultations and vendor benchmarking to continuously optimize the SOC provider ecosystem. What We're Looking For * Strong experience in vendor management, SLAs, and managed security services (MSSP/SOC). * Proven track record in running technical bids (RFPs) and vendor selection processes. * Experience defining KPIs, performance frameworks, and governance models. * Good understanding of cybersecurity operations and incident response, without necessarily being hands-on. * Ability to operate in a global, cross-functional environment with high stakeholder exposure. What You Bring * Bachelor's degree in Computer Science, Cybersecurity, or a related field. * 8–10 years of experience leading SOC operations in complex or multinational environments. * Proven experience with SIEM solutions (Splunk, Sentinel, Chronicle), * EDR platforms (CrowdStrike, Microsoft Defender), and SOAR technologies. * Strong background in Identity and Access Management (IAM) strategies for large user populations. * Solid project management skills, including experience in large?scale technology migrations. * Relevant cybersecurity certifications (CISSP, CISM, or equivalent). * Excellent English communication skills, both written and spoken. * Strong leadership, ownership, and the ability to influence teams and stakeholders. What You Will Gain * Competitive salary + premio and benefits package. * Hybrid model (2 days a week in Bollate, Milano ). * Extended parental and co-parental leave. * Access to a global learning platform and free language training (24 languages). * Comprehensive wellness programs focused on physical and mental health. * The opportunity to join a team committed to innovation, sustainability, and scientific excellence. #J-*****-Ljbffr

📌 Global Security Operations Center (Soc) Lead - Vendor Governance (Milano)
🏢 Matchtech
📍 Milano