ppReady for your next international challenge?
Join our team in Reykjavik and start a new adventure in Iceland.
/p bRelocation support available, including a flight to Iceland covered by the company.
/b h3About Us /h3 pIndie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide.
With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.
/p pThe Branch Operations Manager (City Lead) plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience.
As the on-site leader, you will drive operational excellence, team performance, and the overall customer journey while acting as the bridge between global standards and local execution.
/p h3The Role /h3 pAs Branch Operations Manager, you will have full responsibility for the daily operations and performance of our Reykjavik depot.
While remaining highly hands-on ******% of your time), you will also take ownership of the team's performance, operational efficiency, and financial results.
/p pReporting directly to the District Manager, you will lead the local team and ensure the depot consistently delivers an outstanding customer experience while operating in a cost-effective and high-performing manner.
/p h3Key Responsibilities /h3 ul liOwn the end-to-end performance of the city depot across Rental and Servicing operations.
/li liLead, supervise, and develop the local operational team, including shift planning, task allocation,



and performance feedback.
/li liBe a culture setter and lead by example.
/li liTrack daily KPIs and ensure Standard Operating Procedures (SOPs) are consistently followed.
/li liMonitor vehicle availability and proactively reduce downtime, including performing repairs when necessary.
/li liManage depot costs, including consumables and rework prevention, while maintaining disciplined cost control.
/li liOversee the preparation and presentation of RVs for sales appointments.
/li liEnsure operational excellence and continuously identify opportunities for improvement.
/li liDeliver an exceptional customer experience while maintaining high operational standards.
/li /ul h3What We're Looking For /h3 ul li7-10 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments.
/li liStrong hands-on operational mindset with the ability to step into daily depot activities whenever required.
/li liProven leadership skills with experience managing and motivating teams.
/li liExcellent organisational skills and the ability to multitask and prioritise under pressure.
/li liComfortable performing physical tasks during busy operational periods.
/li liFlexibility to work weekends, holidays, and extended shifts during peak seasons.




/li liValid Category B Driving Licence.
/li liFluent English (mandatory).
/li liNorwegian language skills are a plus but not required.
/li /ul h3Practical Requirements /h3 ul liAbility to lift and move light-to-moderate loads ****** kg).
/li liComfortable standing, walking, and moving throughout the depot for extended periods.
/li liWillingness to work both indoors and outdoors in varying weather conditions.
/li liFlexibility to respond to urgent operational needs when required.
/li /ul h3What We Offer /h3 ul liFlight to Iceland covered by the company as part of your relocation support.
/li liThe opportunity to live and work in one of Europe's most unique and breathtaking destinations.
/li liA key leadership role in a fast-growing global company operating across Europe, North America, and Oceania.
/li liCareer development opportunities within Field Operations and the possibility to transition to our offices in Lisbon, Mexico City, or Manila.
/li liContinuous training and coaching to help you develop the skills that matter most.
/li liCompetitive compensation package including Performance and Referral Bonuses.
/li liFree Road Trips so you can experience Indie Campers across Europe, North America, and Oceania.
/li liA dynamic, international, and innovative work environment where your contributions make a real impact from day one.
/li /ul h3Are You Ready to Go Indie?
/h3 pIf you're passionate about operations, leadership, customer experience, and ready to embrace an exciting international opportunity in Iceland, we'd love to hear from you.
/p /p #J-*****-Ljbffr

📌 Branch Operations Manager | Reykjavik, Iceland | Relocation Support Available (Lazio)
🏢 Indie Campers
📍 Lazio