Network Technician (Freelance | Onsite IT Support)

We're hiring Network Technicians to provide onsite IT and network support at various locations for a leading international retail client. This is a freelance, on-demand role, with assignments given based on your location and availability.

Key Responsibilities

- Offer onsite IT and network support at customer sites.
- Troubleshoot and fix network and connectivity issues.
- Install and swap out routers, switches, Wi-Fi access points, and other IT equipment.
- Handle hardware upgrades and break/fix support tasks.
- Complete service reports and update support tickets after each job.
- Coordinate with remote support teams to resolve technical issues.

Requirements

- A minimum of 2 years' experience in onsite IT or network support.
- Good working knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi-Fi, and VPN.
- Hands-on experience with Cisco,



HP, Aruba, Fortinet, or similar vendor equipment.
- Strong troubleshooting skills and clear communication.
- A valid driver's license and readiness to travel.
- Fluency in Italian.
- Good English proficiency (required).

Preferred Qualifications

- Certification such as CCNA, CompTIA Network+, or equivalent.
- Prior experience in IT support for retail stores or similar environments.

What We Offer

- A flexible freelance setup with assignments as needed.
- Competitive pay per service visit.
- Consistent opportunities for new assignments.
- The chance to work with a well-known international retail company.
- Room for a longer-term working relationship.

📌 Network Specialist (Catania)
🏢 Sharp Brains Solutions
📍 Catania