About Mercier Consultancy Group

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Mercier Consultancy Group is a premier international recruitment and BPO advisory firm dedicated to connecting top-tier talent with world-class organizations. We specialize in sourcing elite professionals for high-impact roles, bridging the gap between ambitious candidates and the most reputable firms currently offering jobs in Bulgaria.

French Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO advisory firm dedicated to connecting top-tier talent with world-class organizations. We specialize in sourcing elite professionals for high-impact roles, bridging the gap between ambitious candidates and the most reputable firms currently offering jobs in Bulgaria.

Job Overview

We are seeking an articulate and results-driven individual for a French Speaking Solutions Consultant position in Bulgaria. This role is a cornerstone of our client's Customer Support Services division, where you will act as a vital point of contact, ensuring premium service delivery for French-speaking clients while advancing your career within the growing market for French-speaking jobs.

Key Responsibilities

Deliver exceptional omnichannel customer support to French-speaking clients within the Customer Support Services sector

Analyze complex user issues and provide tailored solutions to ensure high customer satisfaction and brand loyalty

Maintain accurate records of customer interactions within the CRM system to improve service efficiency

Collaborate with international teams to optimize communication strategies for French-speaking markets

Meet and exceed performance targets and quality KPIs inherent to this French Speaking Solutions Consultant position in Bulgaria





Continuously develop product knowledge to serve as an expert advisor to our diverse client base

Participate in ongoing training sessions to stay at the forefront of Customer Support Services industry trends

Requirements

Native or fluent French (spoken and written) is mandatory for this role

Valid EU passport (mandatory)

Excellent communication skills with a focus on empathy and solution-oriented problem solving

Professional proficiency in English to collaborate within our international team structure

Previous experience in Customer Support Services or a client-facing environment is considered a distinct advantage A proactive attitude and willingness to relocate for this exciting opportunity among the best jobs in Bulgaria

Benefits

What We Offer

Competitive Monthly Salary

Fully Paid Training

Comprehensive Health Insurance

Fully Paid Relocation Package (flight, transfer, hotel)

Monthly Performance Bonus

€1,500 Signing Bonus (one-time)

Professional growth opportunities within the competitive landscape of French-speaking jobs

And Much More..

Life in Bulgaria

Bulgaria offers an incredible lifestyle that blends historic charm with a modern, fast-paced professional environment. As you settle into your new life in Bulgaria, you will discover a country known for its breathtaking landscapes, vibrant nightlife, and a sunny climate that invites exploration. Bulgaria has become a top destination for international professionals seeking a high quality of life at a lower cost of living.

Beyond the professional benefits, living in Bulgaria allows you to enjoy world-class local cuisine and a welcoming, multicultural community. Our relocation support makes moving to Bulgaria a seamless experience, ensuring you are supported from your flight arrival to your hotel stay. xkiyazw

We look forward to helping you launch your career with one of the most prestigious French-speaking jobs available in the region.

📌 French Speaking Solutions Consultant - Work In Sofia, Bulgaria (Roma)
🏢 Altro
📍 Roma