Responsibilities
The Account Management team is pivotal to onboarding and ensuring the success of key partners on our platform, curating an engaging product selection for TikTok users. Together, we'll redefine how partners engage with customers through content and social commerce, creating a unique and innovative commerce ecosystem.
We are looking for an ambitious Account Manager to support TikTok Shop in Italy. This role is based in our Milan office.
TikTok Shop is transforming how people discover and buy products. In Italy, we are building a new Discovery commerce ecosystem where content, creators, and brands come together to drive real business impact. This is a high-ownership role at the heart of one of TikTok's fastest-growing businesses.
What You'll Do
As an Account Manager, you will own a portfolio of strategic partners and help them unlock growth through TikTok's unique commerce ecosystem.
Key Responsibilities
Source and onboard strategic beauty merchants in Italy, building onboarding solutions (including business model suggestions, creator affiliation, partners education)



and set them up for mid and long term growth
Design and execute growth plans for your partners, covering assortment, content, creators, pricing, logistics, and campaigns
Own revenue and GMV targets, consistently driving performance through data, experimentation, and iteration
Work cross-functionally with Product, Ops, Marketing, Creator, and Policy teams to improve the merchant and user experience
Analyze beauty market trends and subcategories performance to identify priorities and new growth opportunities for brand partners
Lead internal projects to contribute to the beauty ecosystem as a whole (including campaigns, product launches, B2B marketing)
Minimum Qualifications
Relevant work experience in Business Development/Account Management/Content Creation/Social Media Marketing, or equivalent fields
Strong interpersonal skills, excellent communication and customer service orientation and e

📌 TikTok Shop (Italia)
🏢 Altro
📍 Italia