About the Company

GWM (Great Wall Motor) is a global intelligent technology company with fully integrated capabilities across design, R&D;, manufacturing, sales and service. Product portfolio includes GWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER, and GWM SOUO, covering SUVs, pickups, new energy vehicles, motorcycles, heavy-duty trucks, and luxury off-road vehicles for diverse mobility needs.

About the Role

Responsible of the warranty business in the aftersales department of the company.

Responsibilities

- Handle daily warranty/claims.
- Participate in the formulation of warranty/claim standards.
- Responsible for input of warranty system requirements and ensure that the warranty system is online.
- Responsible for service station warranty audit.
- Fill in monthly warranty analysis report.
- Follow up the refund of claims.

Qualifications

- Fluent English and Italian.
- Experience in the OEM or distributor same position in European market mainstream vehicle brands.

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📌 Warranty Specialist (Milano)
🏢 GWM Italia
📍 Milano