Brand Delivery Manager – Economy | Mediterranean & North Africa (MEDNA) Full‐time Job‐Category: Marketing Job Type: Permanent Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality. Become a Heartist, and let your heart guide you into a world where life pulses with passion. Based in either Madrid or Milan , you'll play a key role in strengthening the performance of Accor's Economy brands across the Mediterranean & North Africa region. Reporting to the Vice President Go‐To‐Market MEDNA , you'll work at the crossroads of brand, guest experience, loyalty, and hotel operations , partnering with hotel teams to bring our brands to life every day. Your mission will be to help hotels consistently deliver outstanding guest experiences,
reinforce brand standards, and maximize the impact of ALL – Accor Live Limitless, ultimately contributing to stronger commercial performance across the region. What will you do? Drive the performance of Accor's Economy brands by improving guest experience, loyalty contribution, brand audit results, and key operational KPIs across the region. Ensure the consistent execution of brand standards across Managed and Franchised hotels through coaching, engagement, and performance follow‐up. Promote the adoption of ALL – Accor Live Limitless , brand initiatives, and guest experience programs to strengthen customer loyalty and enhance brand value. Partner closely with Operations, Commercial teams, and hotel leaders to align brand priorities with business objectives. Monitor performance through dashboards, audits, and KPIs, identifying trends and opportunities to continuously improve hotel performance. Develo
📌 Brand delivery manager (Italia)
🏢 Acco
📍 Italia