**Role**:
We are looking for a **FIRST LEVEL TECHNICAL SUPPORT SPECIALIST** **Activity**: - Analyze customer care data and report on Net Promoter Score (NPS) metrics.
- Utilize customer support tools and business intelligence systems. **Requirements**: - Diploma from a Technical Institute or equivalent experience.
- Strong problem-solving skills and comfort with direct customer interactions.
- Basic understanding of connectivity concepts.
- Excellent communication and synthesis abilities
- Basic proficiency in English.
📌 Customer Care - First Level Technical Support (Bergamo)
🏢 Team.Blue Italy
📍 Bergamo
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