Account Support SR Analyst Location: Milan, Italy Our Customer Success Managers:
- Proactively engage with customers to understand their needs, challenges, and objectives.- Serve as the primary point of contact for your assigned accounts, fostering trust and confidence in our partnership. From onboarding through the full customer lifecycle- Develop a deep understanding of the customer's business and industry to provide tailored solutions and advice.- Work closely with customers to create and execute a success plan that aligns with their business objectives and maximizes the value they receive from our solutions.- Act as a customer advocate within the company, representing their feedback and needs to relevant teams.- Ensure timely resolution of customer issues,



working closely across NCR teams.- Provide education and resources to customers to enable them to effectively use our products/services. Minimum Qualifications:
- 1+ years of professional experience in a Customer Success, Account Management, or Project Management role,- Enthusiasm NCR's mission and eagerness to become a part of our collaborative, friendly, and dynamic team- Detail-oriented with strong analytical, writing, and communication skills- Must be able to develop and grow relationships with customers- Experience working with full lifecycle of customer success- Fluency in written and spoken English Offers of employment are conditional upon passage of screening criteria applicable to the job. LI-BM1

📌 Account Support Sr Analyst (Milano)
🏢 NCR Atleos
📍 Milano