Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Ambassador to join the team based in Serravalle.
As a Supervisor for the Serravalle Store, you will be an Ambassador of the brand, effectively motivating the team to maximize profitable sales whilst ensuring KPI's and guidelines are delivered. To run and operate an efficient store which represents the Marc Jacobs brand image .
Job responsibilities
KEY RESPONSIBILITIES:
Brand Ambassador
Excite and instill passion and pride for the brand
Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
Lead by example and demonstrate role model behavior that is always representative of the brand adhering to the dress codes and appearance guidelines
General Store VM/ Client Management
Reflect the visual merchandising guidelines promoting the brand image
Enhance customer service standards in store to ensure the best client journey
Sales/ Business Monitoring
Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand




Build and maintain a relationship with them
Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
Process the sale in a confident and professional manner
Gather the client's CRM details to enlarge your client book
Drive your product knowledge by keeping up to date with fashion trends
Update yourself on all product lines through research
Ensure all Company policies and procedures are attended
Support control and management of stock
Team Management/ Back Office
Lead the team through morning briefings, objective setting and trainings.
Create a team spirit whilst managing, motivating and driving the team to increase sales and ensure efficiency
Ensure all Company policies and procedures are adhered to
Instruct and supervise staff in the correct execution of operating procedures, pricing, merchandise receipt, product ret

📌 Supervisor - Marc Jacobs - Serravalle (Italia)
🏢 Altro
📍 Italia