Job Purpose Lead IT organizational performance by managing reporting, consolidation, demand control, compliance, contract lifecycle, and data governance pillars to ensure alignment with strategic objectives and governance effectiveness.
Key Accountabilities Lead and manage IT Reporting, Organization Consolidation, Demand Control and Communication unit, Software Licence Governance and IT Compliance unit, and Data Breach IT Management
Manage and develop team members ensuring clear objectives, performance tracking, and accountability
Define and implement IT performance framework including KPIs and executive dashboards
Oversee IT Reporting ensuring accurate, timely, and consistent data for decision‐making
Drive organization consolidation ensuring alignment of portfolios, resources, and structures across entities
Govern demand control and communication processes ensuring prioritization, transparency, and strategic alignment
Ensure governance of software licences, IT compliance, and contractual obligations across the organization
Manage vendor contract renewal processes ensuring continuity,
cost optimization, and alignment with business needs
Oversee post‐signature contract lifecycle management including performance monitoring, compliance, and risk control
Identify performance gaps, risks, contractual exposures, and inefficiencies and drive corrective actions
Qualifications 10+ years in IT Governance, PMO, Portfolio Management or Performance Management roles with team management experience
Experience in large, complex international organizations; cruise or travel industry is a plus
Fluent English required; Italian strongly preferred
Advanced Excel, Power BI, PowerPoint; experience with Jira, ServiceNow, and portfolio tools
Degree in Engineering, Business Administration, or related field; PMO/Agile/ITIL certifications are a plus
Strong leadership and team management skills
Competence in performance management and analytics
Proficient in stakeholder management and executive
📌 Organization Performance Manager (Italia)
🏢 Altro
📍 Italia