For a leading international company operating in the gaming & betting field, we are looking for a **Posizione**:
UX ASSOCIATE MANAGER **What you’ll do**: - Join the Interaction Design Lottery team, contributing to the design and continuous improvement of digital experiences for Lottery products, reporting directly to the UX Design Manager - Lottery.
- Take an active role in shaping and managing user-centered digital and cross-channel journeys (web, mobile, POS), while contributing to the creation of scalable, system-oriented design solutions that establish UX as a transversal, strategic service for the whole company.
- Take ownership in the execution phase, translating business and product requirements into clear, actionable use cases, user flows, prototypes and UX specifications.
- Collaborate closely with Product Owners, Developers, Content and Visual Designers, and dedicated User Research and Service Design teams, identifying the right moments and methods to involve them, and aligning on shared goals and outcomes.
- Support the UX Manager in coordinating design projects, mentoring junior designers, and ensuring consistency and quality throughout the entire design process.
- Facilitate UX activities such as journey mapping, wireframing, prototyping, and validation sessions, in collaboration with internal stakeholders and research teams. **Requisiti**: - Proven experience in UX and Interaction Design, ideally on complex,



scalable digital products within consumer-facing industries or the gaming/lottery sector.
- A degree in Design, Human-Computer Interaction, Communication, Psychology, or a related field
- Experience working within multidisciplinary teams and managing projects from concept to delivery.
- Solid knowledge and hands-on experience working within both Agile and Waterfall environments, understanding how to adapt design processes and collaboration methods accordingly.
- Excellent knowledge of UX methodologies
- Knowledge of design thinking principles and ability to translate strategic business goals and user insights into structured, actionable, and scalable design solutions.
- Proficiency in Figma for interface design, prototyping, and documentation, with familiarity in using co-design and collaboration tools (such as Miro, FigJam, or equivalent) for workshops and concept development.
- Solid skills in problem-solving, critical thinking, and stakeholder management, with a collaborative and proactive attitude towards cross-functional teamwork.
- Natural inclination for systemic thinking, proactivity, and curiosity, with a passion for driving innovation through design.
- Outstanding problem-solving mindset with a pragmatic, data-informed, and user-centered approach.
- Fluency in Italian and English is required, with excellent written and verbal communication skills. **Altre informazioni**:
Location: Milan Fixed term contract

📌 UX Associate Manager (Milano)
🏢 GCHCONSULTING
📍 Milano