**Overview**: - A talented IT/Business professional who loves complex and high stakes challenges
- Determined to succeed by driving timely delivery of end-to-end IT solutions **Main Activities & Responsibilities**: - **Process design**: - Mapping of business processes and analysis of the impact of new processes or systems within the Company group
- Process modelling (as-is) and re-design (to-be) according to predefined goal(s) or changing driver
- Business operating model’ improvements identification in line with business objectives and priorities
- Benchmarking
- Support the Change Manager in projects with a great organizational impact such as operating model review and organizational design/ redesign
- Support the Business Key-Users and Process Owners managing the change, with all the related aspects
- ** Project Execution**: - Interact with Business Key-Users and Process Owners
- Gather and analyse business requirements
- Design the technical solution
- Lead or participate in multiple projects (draw project documentation, detail project scope, check priorities)
- Manage external providers
- Configure and Software implementation
- Support Post go-live
- Identify improvement opportunities (proactive and reactive)
- ** Business Applications management**: - Business Applications lifecycle management (Maintenance & Retirement included)
- Supervise the end-to-end integration process and related roadmaps




- Collaborate with strategic vendors and drive the contractual stages to set up the relationship **Job Requirements**: - **Education**: - Bachelor or Master degree in Engineering or Computer Science
- English language: from B1 level
- ** Professional experience**: - 5+ years relevant professional experience in a comparable position in an international company with a complex structure or in a consulting company
- Experience on SAP Sales & Distribution (SD)
- Previous experience in process design projects
- Previous experience in transformation initiatives as Functional Analyst
- Deep knowledge on Sales and Distribution processes (Order & Customer Management, Distribution Logistics, Invoicing & Collections, Manage reverse logistics, Customer Service / Post sales activities, Tender Management)
- Experience in the pharmaceutical industry in compliance with GxP regulations within a complex operational landscape
- **
Additional knowledge**: - PMP® certified (preferred)
- Experience in Salesforce project (preferred)
- Experience in digital innovation and transformation
- Analytic approach, problem solving skills and ability to handle data
- Experience in organizational design
- Proactivity and orientation to change and ability to work with different stakeholders
- Teamwork oriented & Goal-driven
- Very Good communications skills LI-DNI

📌 Global IT Delivery Manager - Sales & Distribution (Firenze)
🏢 Menarini
📍 Firenze