**Job Description: Operations Project Manager** **_Role Purpose_**
- Mapping the operational processes of the GLS Network, defining the distribution footprint in terms of number, size and location of depots and the network.
- Design layout and organisation of Depots and Hubs, defining types and quality of automation.
- Continuously improve the GLS Network to minimise operating costs and maximise quality and service performance for the agevolazioni of customer satisfaction. **_Key Activities and Responsibilities_**
- Plan and optimise hub, linehaul and PUD operational processes including those managed via specific software.
- Manage and coordinate complex operational projects, ensuring efficient planning, execution and closure in accordance with the set objectives.
- Supervise the progress of operational projects by monitoring deadlines, costs, quality and resources, to ensure optimal execution of activities.
- Plan and schedule all project phases, including resource management, task distribution and prioritisation, in order to optimise operations and achieve business objectives.
- Manage risks associated with projects, promptly identifying any critical issues and implementing solutions to mitigate impacts on time and cost.
- Draft and manage project documentation, including progress reports, performance evaluations, cost analyses and supplier evaluations.
- Organise and conduct regular monitoring meetings with operational teams and stakeholders to align activities and resolve any emerging issues.
- Contribute to continuous process improvement by participating in post-project reviews to identify opportunities for optimisation and innovation.
- Collaborate with management in the strategic planning and implementation of long-term initiatives,



ensuring consistency between operational projects and business objectives. **_Education_**
- Degree in technical, logistics, or management fields (e.g., Industrial Engineering, Business Administration, Logistics).
- Preferably a 5-year degree in engineering (industrial technologies, management) from Politecnico di Milano or Torino.
- MBA is a plus. **_Experience_**
- At least 10 years in operational and complex project management positions in logistics/operations.
- Excellent knowledge of Italian and English language.
- Experience in managing resources, costs, time and solving complex project-related problems and managing procurement contracts.
- Experience in leading consulting and multinational companies in the manufacturing or distribution sector. **_Technical Skills_**
- In-depth knowledge of warehouse, handling, transport and distribution workflows and processes
- Ability to manage complex operational and logístical projects, including workflow monitoring and resource optimisation.
- Knowledge of project management methods and tools (e.g. Microsoft Project, resource management software) for tracking phases and progress. **_Leadership Skills_**
- Strong leadership and ability to lead cross-functional teams to achieve project goals.
- Strategic thinking.
- Excellent communication and relationship management skills with suppliers, internal teams and management.
- Skilled at managing risks, identifying issues and taking corrective action.
- Results-oriented with proactive approach to time and budget management. **_Working Conditions_**
- Full-time with possible evening/night shifts depending on project needs.
- Location: San Giuliano Milanese (Milan Hub, Italy) with possible national travel.

📌 Operations Project Manager (Milano)
🏢 GLS Group
📍 Milano