About the role
Our Warehouse Site Leaders are the beating heart of our daily operations on site. You will work closely with the management team to maximize customer satisfaction and ensure the smooth running of our Hop sites. You will be responsible for ensuring that all of our loyal customers receive their basic necessities as quickly as possible.
What you’ll be doing
- Supervise that all orders are picked up on time.
- Manage store openings and closures.
- Communicate with our riders to make sure deliveries are made promptly.
- Manage the shipping area and support the packaging of delivery orders to be sent to our customers.
- Ensure that all deliveries are scanned and that any appropriate complaints are recorded.
- Empty deliveries according to the procedure, paying attention to the accuracy of the positions of the products and the rotation of the dates.
- Ensure that inventory counts are accurate and that all areas are counted.
- Collaborate with our Assistant Warehouse Manager and Warehouse Manager to ensure the proper functioning of the site.




- Maintain a clean and tidy warehouse at all times and address any hazards promptly.

Requirements
- Experience in a similar environment is preferred.
- Fluent Italian (mandatory) + basic English (nice to have).
- Hourly flexibility.
- Willingness to work 40‑hour shifts per week.
- Experience in achieving the targets.

Why Deliveroo
- Make a visible impact every day. Your work directly improves experiences for customers, partners and riders.
- Learn fast in an entrepreneurial environment. Work close to the market with autonomy, pace and real responsibility.
- Build a career, not just a role. Stretch yourself, develop new skills and grow as the business evolves.
- Deliver together in an inclusive culture. Collaborative, values‑driven teams that support how you work best.

Compensation
National Collective Agreement (CBA): CCNL Commercio e Terziario
Classification Level: Livello 5
The salary range for this role is €21,600 -

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