Agile Lab is a company founded in 2014 with the mission to create value for its customers in data‑intensive environments through customisable solutions that establish performance‑driven processes, sustainable architectures and automated platforms based on data governance best practices. Having delivered over 100 successful Elite Data Engineering initiatives, we have used this experience to create Witboost: a modular, technology‑agnostic platform that enables modern organisations to discover, value and produce their data in both traditional environments and fully compliant Data Mesh architectures. With a highly skilled team of over 300 data engineers based in Europe, Agile Lab helps organisations with their data‑driven transformation.
Take a look at our handbook to discover our core values and processes.
The opportunity:
We are looking for a Support Team Lead – SRE II to coordinate a team of 3 – 4 engineers and contribute to the reliability of critical production services.
This hands‑on position combines technical operations with team coordination in an environment based on OpenShift,



microservices, distributed systems, Kafka, and MongoDB .
You will manage day‑to‑day activities with a good level of autonomy , working closely with the Tech Lead, customers, and technical teams on complex issues, service priorities, and key technical decisions .
On‑call availability is required.
Salary and job classification
- Base salary: 38.5K€ – 48.5K€
- CCNL: Commercio
- Ladder: SRE II

Responsibilities:
- Coordinate team activities , priorities, and task ownership, ensuring effective delivery.
- Support troubleshooting, incident resolution, and escalations across microservices and distributed systems .
- Maintain and improve the reliability and performance of applications running on OpenShift .
- Contribute to monitoring, observability, alerting, and post‑incident improvement actions .
- Identify opportunities to automate recurring activities and simplify operational processes .
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📌 Support Team Lead (Italia)
🏢 Agile Lab
📍 Italia