You will be the first point of contact for our customers, supporting them via phone and email. Your goal is to deliver timely and effective solutions while ensuring a positive customer experience in line with our service standards. Respond to customer requests, orders, service needs, and complaints, resolving issues directly or escalating to sales, technical, or service teams as appropriate
Accurately record customer interactions using internal systems and data entry tools
Technical Diploma or equivalent qualification (approximately 12 years of education)
At least 2 years of experience in a customer service or contact center environment
Work in an environment that values quality, reliability, and continuous improvement
📌 Sales Order Administrator (Italia)
🏢 Altro
📍 Italia