Location: based in the Western area of Milan, on a remote working schedule.
About the Role The CRM (Cardiac Rhythm Management) Field Clinical Specialist will provide expert clinical product and technical assistance and training to physicians, CRM Lab Staff, and sales representatives on the effective and safe use of the CRM systems during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
Responsibilities Serve as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development.
Educate customers and internal Boston Scientific employees on the merits and proper clinical usage of CRM devices by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments.
Attend cases in labs of hospital accounts for case support and development efforts of CRM system and its components.
Provide initial and continuous, as needed,



training and feedback for development team and sales representatives (as appropriate) on CRM system, development process, products and features, and procedures involving those products and features.
Meet with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
Develop relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.

📌 Field Clinical Specialist, Cardiac Rhythm Management (Italia)
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📍 Italia