Tech Factory

Bologna/Milano

IT Delivery Consultant

ROLE DESCRIPTION

The IT Delivery Specialist is a hands-on role responsible for configuring the software product based on specifications provided by consultants, managing integrations with banking services, and providing technical support throughout the delivery cycle. They work closely with internal teams (functional consultants and internal product development teams) to ensure the proper functioning of the implemented solutions, including debugging, developing integration components, and tracking tickets.

MAIN TASKS

- Configuring software product setups to be implemented, based on consultants' requests
- Debugging code based on reports and anomalies
- Developing system integration components for banking services (APIs, middleware)
- Monitoring and managing tickets via Help Desk (for product issues) and Jira (for SIT/UAT issues)
- Collaborating with development and operations teams for rapid problem resolution.
- Documenting implemented activities and solutions

MAIN REQUIREMENTS

- Degree in Computer Engineering or Information Technology
- Alternatively, a technical-industrial diploma with a focus on IT and a minimum of 3 years' experience in the IT sector
- Familiarity with Windows/Linux environments
- Good knowledge of English (we work with international colleagues)

SKILLS

- Knowledge of Microsoft Windows operating systems (both Client and Server) or a high level of autonomy (without requiring administrative skills) in understanding the features offered by the operating systems and their use
- Knowledge of MSSQL or the ability to read an ER (Entity Relationship) diagram, understand its semantics, read queries, and make changes if necessary
- Ability to work in a team
- Ability to work under stressful conditions (e.g., end of UAT project)
- Problem-solving skills
- Knowledge of .NET (C#) object-oriented programming languages
- Experience with REST APIs, SOAP, and system integration

ONE OR MORE OF THE FOLLOWING WOULD BE AN ADDED VALUE:

- Knowledge of MS PowerShell
- Knowledge of containerization principles and the main container orchestrators (Kubernetes)




- Knowledge of the Angular language (framework used for front-end development)
- Knowledge of cloud computing management (preferably MS Azure)

LOCATION

Milan, Bologna

WHAT WE OFFER

COMPENSATION, WELFARE & AGEVOLAZIONI

Our history, as well as the future, is based on the value of our people. The biggest investment at Prometeia is in our people, and it concerns every aspect of professional life. We call it "Total Compensation," and it is made up of Compensation - consisting of a fixed and a variable component -, an important Welfare Plan, active since 2015 – we have been among the first to introduce it in Italy - and Benefits, which include all the initiatives undertaken for the well-being of our people.

REMOTE WORKING

Flexibility is an intrinsic value of the way we work. At Prometeia, smart working is an organizational approach based on trust that delivers benefits in terms of work/life balance, environmental impact, and optimized company results through the autonomy and empowerment of people.

PEOPLE PROGRAM

Our evaluation system is based on the full enhancement of people and their continuous dialogue as a stimulus for regular, mutual professional and personal growth. Transparent discussions between managers and team members are established within projects, where reciprocal, timely feedback is exchanged. The process is fully digitized and aimed at continuously improving the individual's and the company's development trajectory.

TRAINING

Prometeia means ongoing training. We provide an average of 11 days of training per year to our people, in person and online. Particular attention is paid to younger colleagues, who are the protagonists of dedicated growth programs,



as well as to the continuous sharing and internal transfer of know-how and skills. On-the-job training is also important, as it provides immediate and direct exposure to the market.

WIN/WIN POLICY

If you are one of our employees, and you recommend a person who is later recruited, you are entitled to a financial bonus! This is an important opportunity to contribute to Prometeia's overall growth by attracting recognized market professionals and new tech talent.

PHYGITAL MANAGEMENT

Through the dedicated app Pr(Home)teia, we have completely digitalized and integrated the management of our physical and virtual environments. Access to the office, smart working, workstations, meeting rooms, car pooling... everything is just a click away.

COMMUNITY

Our Community is extremely diverse, as are the skills of the people who are part of it and share its values, as well as the individuals and organizations that are directly or indirectly involved in our activities. Clients, People of the Group, Alumni, Institutions, Academia, and non-profit entities with which we actively collaborate are stakeholders who represent great value to us in terms of trust and collaboration.

DIVERSITY

We promote and respect equal opportunities and consider differences as a value. Diversity & Inclusion are fundamental values: from the selection phase to everyday life, also through dedicated training moments to develop individual sensitivities and unicities.

IMPACT

We take an active role in protecting the environment, the territories, and the communities in which we operate. Our Headquarters in Bologna has obtained LEED Gold Certification, one of the highest awards recognizing the building's performance in terms of energy and water savings, reduced CO2 emissions, and improvements in the ecological quality of the interior, materials, and resources used. In the Sustainability Report, we report on the results achieved within the 17 Sustainable Development Goals (SDGs) of the 2030 Agenda, which was drafted by the United Nations in 2016 and which we have been supporting since 2020.

📌 IT Delivery Consultant (Milano)
🏢 Prometeia
📍 Milano