Work in Portugal - Customer Operations/Italian Market (Accomodation from Day 1) Rome, Metropolitan City of Rome Capital, Italy Job Openings Work in Portugal - Customer Operations/Italian Market (Accomodation from Day 1) About the job Work in Portugal - Customer Operations/Italian Market (Accomodation from Day 1) Want to Relocate to Portugal? We are looking for Italian-speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon. Position: Operations Customer Expert Location: Lisbon, Portugal Market: Italian-Speaking Your Main Responsibilities As part of the Customer Service Operations team, you will: * Respond to customer requests via email, chat, contact forms, and calls * Handle support tickets related to general queries, refunds, or incomplete services * Call users to speed up case resolution and improve communication * Perform back-office tasks that may involve outbound calls * Conduct outbound calls to promote products, collect feedback, and support customer success * Maintain accurate records using CRM tools * Achieve performance goals and respect deadlines * Provide operational feedback and escalate cases when needed Salary Package With & Without Accommodation Option 1 With Apartment (Company Housing Included) Total Gross Cash Compensation:



1,050 / month Includes: Monthly holiday & Christmas allowances Meal allowance (7 per working day) Apartment agevolazioni-in-kind (200 declared on payslip, tax-free until 31/12/2026) Health insurance from day one Potential productivity bonus (performance-based) Option 2 Without Apartment (You Arrange Your Own Housing) Total Gross Cash Compensation: 1,****** / month Includes: Higher base salary (no apartment benefit) Monthly holiday & Christmas allowances Health insurance from day one Potential productivity bonus (performance-based) Training Information * Schedule: 8 hours/day * Training content includes system onboarding, customer management, product training & on-the-job practice * Training allowance: ***** per day * Payment is made only if training is fully completed Working Conditions * 40 hours/week + 1 hour lunch break * 22 vacation days per year * Italian holidays apply * If you work on a Portuguese public holiday, you receive a compensation day * Office located near Oriente / Moscavide stations (easy access by metro, bus, train) Why Portugal? A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance. Want to apply or learn more? Feel free to message me! #J-*****-Ljbffr

📌 Work In Portugal - Customer Operations/Italian Market (Accomodation From Day 1) (Lazio)
🏢 Cross Border Talents
📍 Lazio