Meliá Hotels International is seeking a Front Office/Guest Services professional to ensure seamless check-in/out, accurate billing, and personalized guest experiences.
You will maintain guest profiles, welcome VIP guests, and manage complaints with empathy.
The role emphasizes security, compliance, and continuous service improvement, aligned with brand standards.
Requirements include a university degree or related vocational training, advanced English, and at least 1 year in customer service.
#J-*****-Ljbffr
📌 Guest Experience Agent — Global Growth & Vip Perks (Milano)
🏢 Meliá Hotels International
📍 Milano
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