Cives is seeking a Technical Support Specialist to deliver high-quality technical assistance for our products and services.
You will apply ITSM concepts and modern web development frameworks to support clients and internal teams.
Responsibilities include troubleshooting, handling inquiries via phone, email and chat, using ITSM tools, documenting issues, collaborating with Engineering to escalate complex problems, and contributing to documentation and training.
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📌 Technical Support Engineer - Itsm & Linux (Remote) (Palermo)
🏢 Cives
📍 Palermo