ph3Additional Information /h3 pbJob Number /b /p pbJob Category /b Property Leadership /p pbLocation /b Poltu Quatu, Porto Cervo, Sassari, Italy, ***** VIEW ON MAP /p pbSchedule /b Tempo pieno /p pbLocated Remotely?
/b N /p pbPosition Type /b Management /p pbPay Range: /b €***** - € /p h3Job Summary /h3 pFunctions as the strategic business leader of property operations and acts as General Manager in his/her absence.
Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable.
Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives.
The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance.
As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.
/p h3CANDIDATE PROFILE /h3 h3Education And Experience /h3 ul li2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area.
/li /ul pOR /p ul li4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area.
/li /ul h3CORE WORK ACTIVITIES /h3 h3Managing Profitability and Departmental Budgets /h3 ul liKeeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
/li liEnsures that all operational areas have an atmosphere that is conducive to the overall guest experience.
/li liReviews financial reports and statements to determine how Operations is performing against budget.
/li liEnsures capital expenditure funds are being used to address the priorities outlined in the service strategy.
/li liWorks with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance.
/li liStrives to maintain profit margins without compromising guest or employee satisfaction.
/li liIdentifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
/li liCoaches and supports operations team to effectively manage occupancy rate, wages and controllable expenses.
/li liReviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.
/li liDevelops an operational strategy that is aligned with the brand's business strategy and leads its execution.
/li liMakes and executes key decisions to keep property moving forward towards achievement of goals.
/li /ul h3Managing Property Operations /h3 ul liStrives to improve service performance.
/li liCommunicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
/li liEnsures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
/li liEnsures core elements of the service strategy are in place to produce the desired results.
/li liTours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.
/li /ul h3Leading Property Operations Teams /h3 ul liEstablishes a vision for product and service delivery on property.
/li liChampions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team.
/li liEnsures employees are treated fairly and equitably.
/li /ul h3Managing and Conducting Human Resources Activities /h3 ul liObserves service behaviors of employees and providing feedback to individuals and/or managers.
/li liHires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
/li liConducts annual performance appraisals with direct reports according to Standard Operating Procedures.
/li liUtilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
/li liStays knowledgeable of leadership talent in the property.
/li liFosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
/li /ul pAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
/p pLa mission di W Hotels è "accendere la curiosità, espandere i mondi".
Siamo un luogo in cui vivere al meglio la vita.
Puntiamo ad aprire porte e menti.
Siamo costantemente ispirati da nuovi volti e nuove esperienze.
Alla base del nostro lavoro vi è uno spirito affinato e pronto a tutto, che ci ha resi famosi per aver reinventato le regole del lusso in tutto il mondo.
Whatever/Whenever è la nostra cultura e filosofia di servizio che trasforma in realtà le passioni dei nostri ospiti, per offrire tutto in ogni momento.
Se hai uno spirito originale, innovativo e guardi sempre al futuro di ciò che è possibile, ti diamo il benvenuto in W Hotels.
Entrando a far parte di W Hotels ti unirai a un portfolio di brand con Marriott International.
/p pScegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.
/p /p #J-*****-Ljbffr
📌 Hotel Manager I (Egna)
🏢 W Hotels
📍 Egna