p Job Title: IT Support Specialist (Onsite)p Job Summary: /pp We are looking for a proactive IT Support Specialist to provide onsite end-user support, manage office IT infrastructure, and assist with asset and project-based operations.
This role requires strong troubleshooting skills, hands-on technical expertise, and the ability to coordinate with remote teams and vendors.
/pp Key Responsibilities: /pp End-User Support /pulli Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals (Windows, macOS, Linux).
/lili Handle provisioning, deployment, replacement, and decommissioning of IT equipment.
/lili Troubleshoot hardware, software, and connectivity issues.
/lili Coordinate escalations with Level 2 support teams.
/li /ulp Office Infrastructure Support /pulli Support network connectivity, printing, voice, AV, and workplace technologies.
/lili Install and maintain switches, routers, and access points.
/lili Assist with smart office solutions and conference room technologies.
/lili Coordinate with vendors for maintenance and support activities.




/li /ulp Asset Management /pulli Manage IT assets including receiving, labeling, imaging, tracking, and maintenance.
/lili Conduct inventory audits and maintain accurate records.
/lili Coordinate repairs, redeployment, and disposal of devices.
/lili Ensure compliance with asset management policies.
/li /ulp Project Site Support /pulli Support office moves, hardware refreshes, and infrastructure projects.
/lili Assist in business events, demos, and technology deployments.
/lili Provide remote hands support and vendor coordination.
/li /ulp Required Skills: /pulli Experience with Windows, macOS, Linux, and office IT infrastructure.
/lili Basic networking knowledge (LAN, Wi-Fi, routers, switches, access points).
/lili Experience in asset management and inventory control.
/lili Strong troubleshooting and customer service skills.
/lili Ability to work independently and collaborate with remote teams.
/li /ul /p

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