ppSplendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure.
Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino.
We are proud of our legendary past and continue to visualise our heritage of the future.
/ppBecome part of a caring team of professionals striving for excellence.
At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.
/ppWe are looking for a bAssistant Front Desk Manager /b for the next season to join our Front Office team.
/ppThe ideal candidate is willing to provide authentic, luxury experiences in world?renowned destinations to our guests, demonstrating care, confidence and curiosity.
He/she is passionate about service and willing to grow professionally.
/ppHe/She will report to the Front Desk Manager.
/ph3Main Duties Responsibilities /h3ulliSupport the Front Desk Manager in the day?to?day management of reception operations /liliSupervise and coordinate the activities of the reception team to ensure efficient and effective service /liliGreet guests warmly upon arrival and assist with check?in and check?out procedures /liliAddress and resolve guest complaints or concerns promptly and courteously, ensuring guest satisfaction /liliMonitor and ensure compliance with hotel policies and procedures /liliPrepare and reconcile daily financial reports and ensure proper documentation /liliAssist with administrative duties, such as updating reservation logs and managing guest lists /liliTrain and mentor reception staff,



providing guidance and support as needed /li /ulh3Requirements /h3ulliProven experience of at least 2-3 years in similar roles like Assistant Front Desk Manager, within luxury 5-star hotels or international chains /liliExcellent knowledge of Front Office operations and hotel property management systems (e.g., Opera PMS, HMS) /li liStrong customer focus and a natural aptitude for delivering an exceptionally high standard of service /li liOutstanding leadership, interpersonal communication, and problem?solving skills /li liAbility to work under pressure and manage complex situations calmly and professionally /li liFluent command of both Italian and English (written and spoken) is essential.
Knowledge of a third language (e.g., French, German, Russian, Arabic) will be considered an advantage /li liExcellent proficiency in the Microsoft Office suite (Word, Excel, Outlook) /li liAvailability to work shifts, including weekends and public holidays /li liSecondary school diploma or university degree, preferably in tourism or hospitality management /li /ulh3Benefits /h3ulliWe offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 3, Assistant Front Desk Manager /li liStart date: April **** to End date: November ****, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path /li liSalary as by CCNL + increase based on seniority and skill level, separate payslip for 13°, 14° and TFR /li liWelfare incentive based on quality goals /li liAccommodation in double room in our staff house including breakfast /li liBus ticket as agevolazioni for the contract period /li liStaff cantine /li liDiscovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages /li /ulpBelmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.
/p /p #J-*****-Ljbffr

📌 Assistant Front Desk Manager, Season 2026 - Splendido, A Belmond Hotel (Uri)
🏢 Belmond
📍 Uri