ppEnterprise Solutions Engineer at elevenlabs. /ph3About the role /h3pIn this dynamic position, you will play a crucial role in assisting enterprise clients in effectively integrating and leveraging our advanced voice AI platform. /ppYour primary focus will be on scaling technical solutions for a diverse range of customers, which will involve direct client engagement as well as refining internal processes to enhance sales initiatives. /ppBy doing so, you will empower clients to fully harness the capabilities of our innovative technology. /ph3Key facts /h3ullibLocation: /b Italy /lilibEngagement: /b Full-Time /lilibCompensation: /b Not disclosed /lilibTeam: /b Engineering Product /li /ulh3What you'll do /h3ulliCollaborate closely with Account Executives to enhance the technical aspects of sales conversations, ensuring clients understand the full potential of our offerings. /liliDeliver customized support and design innovative solutions tailored to the technical needs of both existing and prospective clients. /liliCreate compelling technical demonstrations that effectively showcase the advantages and functionalities of our products. /liliDevelop and curate technical resources aimed at improving the sales team's capabilities and deepening their technical expertise. /liliDesign self-service tools and comprehensive documentation to facilitate customer self-implementation of our solutions. /liliIdentify recurring integration patterns and features that could be standardized, working in tandem with product teams to bring these concepts to fruition. /liliEngage with clients to gather feedback and insights that can inform product development and enhance user experience. /liliConduct training sessions and workshops to educate clients on best practices for utilizing our voice AI platform.



/liliMonitor industry trends and competitor offerings to ensure our solutions remain competitive and relevant. /liliAssist in troubleshooting and resolving technical issues that clients may encounter during implementation or usage. /liliFoster strong relationships with clients, acting as a trusted advisor and advocate for their needs within the company. /liliCollaborate with cross-functional teams to ensure seamless integration of client feedback into product enhancements and updates. /li /ulh3Requirements /h3ulliA genuine passion for AI, technology, and the innovative products offered by ElevenLabs. /liliExperience in direct customer interaction, demonstrating a knack for refining solutions and providing personalized support. /liliAbility to identify and standardize patterns that can be scaled across multiple clients. /liliStrong empathy for the needs of customers, as well as for the sales and product teams, facilitating effective collaboration. /liliA solid technical background that enables you to assist clients in designing integrations between our solutions and their existing systems. /liliPrevious experience engaging with customers, whether through academic projects, internships, or personal initiatives, with a strong desire to work closely on technical challenges. /liliProficiency in Python, along with a comprehensive understanding of software development,



architecture, and common integration methodologies. /liliExceptional communication skills, with the ability to tailor messages for different audiences, ensuring clarity and understanding. /li /ulh3Nice to have /h3ulliFamiliarity with voice AI technologies and their applications in various industries. /liliExperience in a customer-facing technical role, particularly within a SaaS environment. /liliKnowledge of additional programming languages or frameworks that complement Python. /liliUnderstanding of cloud services and deployment strategies related to AI solutions. /liliPrevious experience in a startup or fast-paced environment, demonstrating adaptability and initiative. /li /ulh3Skills tools /h3ulliProficient in Python programming language. /liliFamiliarity with software development methodologies and best practices. /liliExperience with API integrations and related technologies. /liliStrong analytical skills to assess client needs and propose effective solutions. /liliKnowledge of project management tools to track progress and manage client engagements. /li /ulh3Practical notes /h3ulliThis position comes with an annual discretionary stipend dedicated to professional development, as well as an additional stipend for team-building activities with colleagues. /liliThe company organizes an annual offsite event, fostering team cohesion and collaboration. /liliIf you are located away from a main hub, a monthly co-working stipend is available to support your work environment. /liliThis role offers a unique opportunity to be at the forefront of AI technology while making a significant impact on client success and satisfaction. /li /ul /p #J-18808-Ljbffr

📌 Enterprise Solutions Engineer (Italia)
🏢 ElevenLabs
📍 Italia