ph3Head of SM Cities Italy at Delivery Hero /h3pAbout the role In this pivotal role, you will be responsible for overseeing the business operations within small and medium-sized cities in Italy, which account for around 30% of the country's market. This position demands a strategic leader who can take charge of full profit and loss responsibilities while steering a team of over 10 professionals towards achieving significant growth and operational excellence. /ph3Key facts /h3pLocation: Milano, Italy /ppEngagement: Full‑time /ppTeam: Small and Medium Cities /ph3What you'll do /h3ulliTake charge of the complete profit and loss management for the small and medium city segment, establishing a clear prioritization strategy to drive growth. /liliLead a diverse team of more than 10 individuals to meet and exceed performance objectives, ensuring alignment with overall business goals. /liliDevelop and implement long‑term strategies tailored for these cities, effectively coordinating resources across Italy and collaborating with regional divisions. /liliCultivate and sustain high‑quality partnerships with local retail stores and merchants on the platform, enhancing the overall customer experience. /liliEngage actively in team development initiatives, fostering a collaborative and supportive work culture that encourages innovation and growth. /liliAnalyze market trends and customer feedback to inform strategic decisions and optimize operational efficiencies. /liliCollaborate with other departments to ensure seamless execution of initiatives and alignment with corporate objectives. /liliMonitor performance metrics and KPIs, adjusting strategies as necessary to ensure targets are met or exceeded. /li /ulh3Requirements /h3ulliA track record of success in high‑pressure environments such as startups, investment banking, leading consulting firms, or major technology companies. /liliProven experience in leading cross‑functional teams, with a minimum of 5 direct reports, demonstrating effective leadership and team‑building skills.



/liliStrong analytical skills with the ability to make data‑driven decisions and apply sound business judgment in various scenarios. /liliExceptional persuasion and sales abilities to effectively communicate value propositions to partners and enhance the Glovo platform. /liliA proactive and optimistic mindset when tackling challenges, demonstrating accountability and resilience in problem‑solving. /liliHigh adaptability and comfort in navigating ambiguous situations, demonstrating flexibility in approach. /liliProficiency in both English and Italian is essential for effective communication. /liliNice to have - Knowledge of Spanish would be an advantageous addition to your skill set. /li /ulh3Skills tools /h3ulliExpertise in strategic planning and profit and loss management to drive business success. /liliStrong leadership capabilities in managing cross‑functional teams to achieve collective goals. /liliProficient in data analysis and critical thinking to inform strategic decisions. /liliSkills in partnership development and negotiation to enhance business relationships and opportunities. /li /ulh3Practical notes /h3ulliThe compensation package includes an equity plan, providing a stake in the company's success. /liliBenefits offered include private health insurance, monthly Glovo credits, and discounts on transportation, food, and childcare expenses. /liliAdditional perks encompass gym membership discounts, enhanced parental leave policies, and access to an office‑based nursery for employees with children. /liliWellbeing support is available, including online therapy services to promote mental health. /liliWork flexibility is a key aspect of this role, allowing for two days of remote work each week and the option to work from anywhere for up to three weeks each year. /liliCandidates are encouraged to include their preferred pronouns in their application to foster an inclusive hiring process. /li /ulpThis role at Delivery Hero is an exciting opportunity for a strategic leader who is passionate about driving growth in the dynamic landscape of small and medium cities in Italy. /p /p #J-18808-Ljbffr

📌 Head of S&M Cities Italy (Italia)
🏢 Delivery Hero
📍 Italia