ppThe bKRUK Group /b is a European leader in debt management and recovery, with over 25 years of experience and a strong presence across multiple countries, including Poland, Romania, Italy, and Spain. We are the largest company in the sector by market capitalization and strive for operational excellence through innovative and responsible financial solutions that create real value for people. /ppOur mission is to guide customers on a path out of debt, using an ethical, effective, and human-centered approach, while also educating the public on conscious and sustainable financial management. We believe in a world of financial balance built on mutual trust, where promises and commitments are honored. /pp bKRUK Italia /b, active since 2015, is the Group’s leading company in the country, with over 480 employees and offices in La Spezia and Milan. We are a dynamic and steadily growing organization, strongly focused on people development, social responsibility, and collective well-being. /ph3Core responsibilities you’ll face in the position: /h3ulliLead the Strategy Transformation Department in consolidating its role as a strategic company function, bresponsible for supporting the definition, development, and execution of business strategy and transversal transformation initiatives /b /liliPartner with the local Board of Directors to identify strategic growth opportunities, bproactively challenging assumptions and contributing to strategic decision-making /b, and bsupporting /b btheir translation into concrete initiatives and programs /b, while ensuring alignment with key stakeholders at local and central levels /liliMonitor and assess the business model to ensure alignment with Company strategic objectives, proposing improvements and adjustments where needed /liliDefine, implement,



and continuously improve the btransformation and program management framework (PMO) /b, bensuring effective governance, prioritization, and execution across initiatives /b /liliLead and coordinate a bportfolio of cross-functional projects /b, bensuring delivery of tangible business outcomes /b and alignment across departments /liliDrive initiatives related to bways of working transformation /b (e.g. Lean, Agile, process optimization), ensuring practical adoption within the organization /liliContribute to or lead initiatives related to bdata governance and data-driven decision making /b, supporting business performance and strategic alignment /liliManage and facilitate bBusiness Review processes (monthly / quarterly) /b, ensuring alignment, visibility, and actionable follow-up across stakeholders /liliEstablish and reinforce bchange management frameworks /b (e.g. Problem Solving, Project Management, Innovation), supporting consistency and effectiveness in execution /liliDevelop and promote bcapabilities in Lean, Digital, and transformation practices /b, coaching Business Leaders and Project Managers /liliIdentify and mitigate risks related to transformation initiatives, ensuring continuity, alignment, and sustainable impact /liliCommunicate progress, challenges, and results of key initiatives to senior stakeholders, ensuring transparency and engagement /li /ulh3Qualifications: /h3h3Must have /h3ulliBachelor’s degree in a relevant field (e.g. Business, IT, Engineering)



/lilib5+ years of experience in Project / Program / Transformation Management /b, with exposure to complex, cross-functional initiatives /lilibSolid experience in Program Management / PMO environments /b, including governance of multiple parallel initiatives /liliExperience in btransformation projects /b, particularly related to bways of working (e.g. Lean, Agile, process improvement) /b /liliProven ability to bengage and influence stakeholders across different functions and seniority levels /b, including the ability to provide constructive challenge /liliGood interpersonal and communication skills, with the ability to operate in bcross-functional and evolving environments /b /liliExposure to or involvement in bdata governance or data-driven initiatives /b /liliStrong understanding of project management methodologies (e.g. Agile, Scrum, Waterfall) /liliGood level of English (at least B2) /li /ulh3Nice to have /h3ulliExperience in coordinating bBusiness Reviews or similar governance processes /b /liliPrevious experience in bnon-HQ / operational environments /b, enabling effective interaction with both local and central functions /liliFamiliarity with project management tools (e.g. Jira) and problem-solving methodologies (e.g. PDCA, A3, 5 Whys, Ishikawa) /li /ulh3Bonus /h3ulliRelevant certifications (e.g. PMP, ScrumMaster) /liliFamiliarity with Lean / Agile methodologies applied in real contexts /li /ulh3What we offer /h3ulliUp to 75% remote working on monthly basis /liliMeal vouchers /liliCompany Welfare Plan /liliHealth insurance /liliCompany Car /liliCompensation package aligned with the level of experience and responsibility of the role, starting from €60,000 gross annual salary /li /ul /p #J-18808-Ljbffr

📌 Strategy & Transformation Department Manager (Milano)
🏢 KRUK Italia
📍 Milano