ppAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. /p pYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. /p pWe are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions. /p h3Key job responsibilities /h3 ul liSHIFT WORK /li liSome of the roles within this organization are shift-based hence readiness availability to work rotating shifts is required for this position. /li liSAFETY /li liFollow and maintain the highest safety standards and diligently encourage a world‑class safety culture. Own the safety initiatives and projects to foster a strong safety culture. /li liDATA CENTER OPERATIONS (DCO) /li liThis position involves: /li ul liDiagnosing hardware and network problems followed by physical repairs /li liTroubleshooting events within internal Service Level Agreements (SLAs) /li liPerforming root cause analysis of equipment failures /li liManual handling and lifting of equipment may be required (weight limits in accordance with regulations) /li lipossibility to work rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment /li /ul /ul pLocal travel may be required up to 10% of the time.



A valid in Italy driving license is required as Data Centers may not have any public transportation available nearby. /p pLocation Requirements:br/Our data centers are located in remote areas outside Milan, where access via public transport may be limited. Therefore, a valid EU driving license is required for this role. /p pWork Schedule:br/This is a 100% onsite in-person position due to the hands‑on nature of managing mission‑critical infrastructure. /p pThe applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level 5 or above, depending on the candidate’s skills, competences and experience. /p pThe minimum gross annual base salary for this position is listed below. The base salary listed corresponds to working on a full‑time basis. For part‑time hours, the salary will be pro‑rated. /p pAmazon reserves the right to offer a higher salary and/or level, depending on the candidate’s skills, competencies, and experience. Amazon's package may include further pay components where applicable. /p pYour recruiting team will share final salary, depending on skills and requirements. /p pIn addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. /p pItaly - 30,100.00 EUR gross annually /p h3Diverse Experiences /h3 pAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. /p h3Why AWS? /h3 pAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. /p h3Work/Life Balance /h3 pWe value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. /p h3Inclusive Team Culture /h3 pHere at AWS, it’s in our nature to learn and be curious.



Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. /p h3Mentorship Career Growth /h3 pWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional. /p h3Basic Qualifications /h3 ul liWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays /li liSpeak, write, and read fluently in English /li liIT hardware troubleshooting related experience /li liCompleted formal education/apprenticeship or training in IT related field /li liValid in Italy driving license /li liAbility to work on rotational shifts /li /ul h3Preferred Qualifications /h3 ul liDiploma or equivalent formal qualification in IT related field /li liBasic knowledge of Linux and experience with network protocols and in Data Center /li /ul pAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. /p pOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /p pThe minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full‑time basis. For part‑time hours, the salary will be pro‑rated. /p pAmazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include further pay components where applicable. /p pYour recruiting team will share final salary, depending on skills and requirements. /p pIn addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. /p pRho, ITA - 30,100.00 EUR Annually /p /p #J-18808-Ljbffr

📌 Data Center IT Technician (Rho)
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