3240 Kyndryl Italia S.P.A. is seeking an experienced Service Designer to shape end-to-end service experiences, aligning customer needs with business goals and operational realities.
The role focuses on how people, processes, technology, and policies come together to deliver services, with measurable improvements and implementable delivery. You will map current and future state services using blueprints and journey maps, lead discovery, translate insights into actionable concepts, and co-create
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📌 Lead Service Designer — Hybrid Role with Growth (Italia)
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📍 Italia