At Abbott, we are committed to improving health and well-being worldwide through innovative diagnostic solutions. We are looking for a Technical Service Specialist to join our Technical Service team and support our customers with high-quality, reliable technical service.Primary ObjectiveThe Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line (Level 1) service, and supporting instrument installations and deinstallations.Key ResponsibilitiesProvide first-line technical service to Abbott Ambassadors (service interventions requiring less than 4 hours of labor)Schedule and perform planned maintenance (PM) activitiesExecute hardware and software upgrades (Technical Service Bulletins – TSBs)Support instrument installations and deinstallationsContribute to achieving customer satisfaction (NPS),



service KPIs, and the district’s economic growth and profitabilityEducationBachelor’s / Engineering degree in medical, electrical, mechanical engineering or medical technology preferred or equivalent experience requiredExcellent communication and problem-solving skillsStrong experience using analytical tools and technical softwareImpact of the RoleThis position plays a key role in ensuring instrument reliability, service quality, and customer satisfaction through effective maintenance, upgrades, and technical support activities.Abbott is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.#J-18808-Ljbffr

📌 Technical Service Specialist - Campania - Apprendistato (Roma)
🏢 Abbott
📍 Roma