ppRINA is currently recruiting for a Marine Credit Collection Advisor to join its office in Savona, Italy within the Marine Business Control Division. /p h3Mission /h3 pThis role is essential for ensuring the effective management and maintenance of the credit collection portfolio within the marine sector. The successful candidate will focus on optimizing cash flow by efficiently handling outstanding payments and fostering positive relationships with customers and financial institutions. /p h3Key Accountabilities /h3 ul liCustomer Portfolio Management: Maintain accurate records and organize outstanding debt accounts within the marine customer portfolio, ensuring systematic follow-up and timely action. /li liPayment Tracking and Control: Monitor outstanding payments specifically related to marine clients, proactively seeking updated payment information to facilitate timely collections. /li liIssue Resolution and Customer Support: Serve as a primary point of contact for customer inquiries, disputes, or complaints related to debt collection. Collaborate with internal departments to resolve issues and prevent recurrence, thereby enhancing customer satisfaction. /li liNegotiations and Agreements: Initiate and lead communication with debtors via phone calls, meetings, or other communication channels to understand their payment status. Negotiate payment plans tailored to customer circumstances, aligning with company policies and targets. /li liBank Liaison Activities: Develop and maintain effective relationships with banking institutions to facilitate payment releases and investigate the whereabouts of missing payments. /li liTracing and Investigation: Implement various tracing techniques to locate and communicate with customers whose payments are overdue, emphasizing thoroughness and efficiency. /li liDocumentation and Reporting:



Maintain detailed and accurate records of all customer interactions, negotiation outcomes, and agreed payment arrangements using RINA's standardized templates to ensure transparency and compliance. /li liSupport to Marine Credit Collection Team: Collaborate closely with colleagues handling marine credit collection to address and mitigate any delays in payment, providing advice and solutions based on comprehensive understanding of client accounts. /li liCompliance and Best Practices: Ensure all collections activities adhere to relevant financial regulations and company policies, promoting ethical and professional debt recovery practices at all times. /li /ul h3Education /h3 pHigh School Diploma/GED in Other /p pBachelor's Degree in Business Administration Finance Management /p h3Qualifications /h3 ul liAt least 2-3 years of experience in credit collection, debt recovery, or customer account management is preferred. /li liExperience in customer service, sales, or financial advisory roles is considered an advantage. /li liKnowledge of credit collection strategies, debt negotiation techniques, and payment arrangement processes. /li liFamiliarity with financial regulations and the legal aspects of debt collection. /li liProfessional proficiency in both Italian and English is required. /li liProficiency in Microsoft Office applications (Excel, Word, Outlook) and CRM systems. /li /ul h3Competencies /h3 ul liFORESIGHT INSIGHT - Context awareness adopting a systemic perspective and informed decision making.



/li liWORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently. /li liINTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others. /li liDOMAIN BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise. /li liPERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally. /li /ul h3Compensation Data /h3 pThe salary range and job grade for this position are defined based on objective, role-related criteria and responsibilities in accordance with bCCNL RINA /b (CNEL code I480). /p pThe gross annual salary range foreseen is between b€ 26.000 and € 34.000 /b and will be finally defined on candidate’s professional experience, qualifications, competencies and overall alignment with the role. /p ul liIn addition, an annual variable compensation component is provided, based both Company and individual performance objectives in accordance with the current policies and collective agreements. /li liThe overall compensation package is complemented by the Company's welfare. /li /ul pRINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure mobility, industry, research development sectors. Our business model covers the full process of project development, from concept to completion. /p pAt RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99. /p /p #J-18808-Ljbffr

📌 Marine Credit Collection Advisor (Savona)
🏢 Rina
📍 Savona