08 ago
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Changan Italy
|
Italia
08 ago
Changan Italy
Italia
PstrongTechnical Support Specialist – Flying Doctor /strong /ppstrongChangan Europe | Milan, Lombardy, Italy (On‑site) with frequent travel to Changan Dealer Network /strong /ppbr / /ppstrongAbout Changan /strong /ppChangan is one of China’s leading automotive manufacturers and is currently stronglaunching its European operations /strong, which include the Italian market. Changan Europe is being built as a strongstartup organisation in Europe /strong, developing new dealer networks, after‑sales processes, and technical standards from the ground up. /ppItaly is a key market in this expansion, and we are strengthening our local after‑sales organisation to support dealers and service centres during the early phase of market introduction. /ppbr / /ppstrongAbout the Role /strong /ppThe strongTechnical Support Specialist – Flying Doctor /strong is an after‑sales role focused on stronghands‑on technical support and field assistance /strong for the Italian dealer network. /ppThe role supports Workshops with diagnostics, troubleshooting, and issue resolution, both remotely and on‑site when necessary. It is a practical, operational position designed for a technically minded professional who enjoys working directly with vehicles and service teams. /ppbr / /ppstrongKey Responsibilities /strong /ppstrongTechnical Support Field Assistance /strong /pulliProvide strongtechnical after‑sales support /strong to Italian dealers and service centres. /liliAssist with strongvehicle fault diagnosis /strong on mechanical, electrical, electronic and EVs systems.
/liliSupport workshops through strongremote technical assistance /strong (calls, diagnostic data, fault descriptions). /liliPerform strongon‑site technical support visits /strong when issues cannot be resolved remotely (“flying doctor” activities). /liliEscalate complex or unresolved cases with HQ technical staff. /liliCollect and document field issues, repair feedback, and technical data from the Italian market. /liliSupport warranty, quality, and technical investigations with accurate and timely information. /li /ulpbr / /ppstrongDocumentation Process Support /strong /pulliAssist in preparing strongtechnical case reports /strong, service feedback, and basic diagnostic documentation. /liliFollow established diagnostic procedures and service guidelines. /liliSupport continuous improvement of after‑sales processes in a growing startup environment. /li /ulpbr / /ppstrongRequirements /strong /ppstrongTechnical Background /strong /pulliTechnical diploma or Bachelor’s degree in strongAutomotive Engineering, Mechanical Engineering, Electrical Engineering /strong, or a related field. /lilistrong2–4 years’ experience /strong in automotive after‑sales service, technical support,
or vehicle diagnostics. /liliGood knowledge of: /li /ulpVehicle mechanical systems /ppElectrical and electronic systems /ppDiagnostic tools and fault‑finding processes /pulliExperience with EVs. /li /ulpbr / /ppstrongSkills Personal Profile /strong /pullistrongG /strongood working knowledge of strongEnglish and Italian /strong. /liliPractical, hands‑on approach with strong willingness to learn. /liliAble to follow structured diagnostic methods and technical procedures. /liliClear and professional communication with workshop personnel. /liliReliable, organised, and comfortable working independently. /liliCustomer‑focused attitude and high sense of responsibility. /li /ulpbr / /ppstrongMobility /strong /pulliBased in strongMilan /strong, with strongregular travel within Italy /strong. /liliOccasional international travels may be required. /li /ulpbr / /ppstrongWhy Join Changan in Italy? /strong /pulliBe part of a strongnew brand launch /strong and growing after‑sales organisation. /liliGain exposure to strongmodern vehicle and EV technologies /strong. /liliWork in a strongstartup environment /strong with learning and growth opportunities. /liliHands‑on technical role with real field responsibility. /liliCollaboration with international technical and engineering teams. /li /ulpbr / /ppJoin us on the road as we build something new—support the dealers, master cutting‑edge technology, and shape the future of Changan in Italy. Ready to take off? Apply now! /ppbr / /p
📌 Technical support specialist - flying doctor (Italia)
🏢 Changan Italy
📍 Italia