Location: Assago, IT, F520057
Company: O'Tacos Italy S.R.L.
Date: 6 Jul 2026
About the Company O’Tacos is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries. Our product offering proudly represents a culturally diverse selection of burgers through our US‑style Burger King and Belgian‑rooted Quick restaurants, French‑style O'Tacos, vibrant burger brand G La Dalle, Dunkin, Chopstix, and more.
About the Position As part of O’Tacos’ direct expansion plan, the Area Supervisor will report to the Operations Manager and oversee a growing portfolio of company‑owned restaurants, ensuring full alignment with operational, financial, and quality standards. The role currently covers five restaurants, with a planned doubling of the network over the course of the year.
Key Responsibilities Hands‑on operational presence
Ensure a consistent on‑the‑ground presence across existing restaurants in Milan Metropolitan area
Support teams in the daily execution of operations
Monitor the implementation of operational and financial procedures
Conduct regular audits and spot checks (inventory, labour cost, margins, compliance)
Drive a consistent and high‑quality customer experience aligned with brand positioning
Ensure strong standards of service, hospitality, and store environment
Develop teams’ ability to: build authentic customer connection, enhance product value through clear and engaging storytelling, actively manage customer feedback and online reputation
Ensure full compliance with HACCP, safety, and quality standards
Monitor and analyse key performance indicators across the network
Define and implement action plans to drive sales and profitability
Ensure budget discipline and P&L; accountability




Lead, coach, and support Restaurant Managers
Strengthen capabilities across: performance management, people development, operational execution
Partner with HR and Operations to build and develop strong teams
Support new openings and ensure a smooth operational ramp‑up
Contribute to the scalability and consistency of the network
Gradually engage in franchising development and partner support
Required Skills and Experience Hands‑on experience in the QSR sector
Solid understanding of the fast‑food restaurant business
Knowledge of operational procedures aimed at maximizing quality, cleanliness, and service
Proven experience in people management (training, resource allocation, shift planning)
Experience in customer‑centric environments, with exposure to building engaging and high‑quality customer experiences
Basic knowledge of the Tourism National Collective Labor Agreement (CCNL Turismo – preferred)
Good understanding of a restaurant P&L;
Experience in conducting internal restaurant audits
Knowledge of HACCP regulations
Strong proficiency in IT tools, particularly MS Office
Valid driving license (Category B)
Personal Attributes Proven leadership and coaching skills, with the ability to engage and develop teams
Strong customer‑centric mindset, with attention to service quality, customer interaction and overall brand perception
High level of energy and adaptability, comfortable operating in a fast‑paced and evolving environment




Strong organisational and problem‑solving skills, with the ability to prioritise across multiple locations
Excellent communication and interpersonal skills
What We Offer Permanent contract
Level 1 – CCNL Commercio e Terziario
Indicative gross annual salary range €40 000 to €45 000, based on experience and fit with responsibilities
Bonus based on seniority and performance
Company car (business and personal use), fuel card, insurance, servicing, and maintenance
Mobile phone available also for personal use
Meal vouchers (8 € per office day) and corporate discounts platform access
Burger King Restaurant discounts in company stores
Supplementary health insurance providing additional medical coverage
Continuous learning and development opportunities to support professional growth
Why Join Us Contribute to our mission of becoming the market leader in QSR sector
Career growth opportunities across all international headquarters
Learning and development at the core of the culture
Fun initiatives with colleagues, many focused on giving back to the community
Flexible and hybrid work model with a modern office environment
Environmental sustainability at the center of operations
Diversity, equity and inclusion, with everyone welcomed equally
You Also Get These Benefits Meal vouchers
Discount on company restaurants
Access to employees corporate benefits
Yearly premio based on performance
EEO Statement All applicants will receive consideration for the job with no regard to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.

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