Admin & order management specialist (Milano)

Admin & order management specialist (Milano)

08 ago
|
EcoWater Systems Italia
|
Milano

08 ago

EcoWater Systems Italia

Milano

PpEcowater Systems Italia S.R.L /p pAs part of the global industrial organization Marmon Holdings—backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. /p pAbout EcoWater Systems /p pEcoWater Systems is a global leader in water treatment solutions, specializing in water softeners for domestic use. We offer a range of products including drinking water filtration systems for both private individuals and the tertiary sector. As part of MARMON WATER, a Berkshire Hathaway company, we are committed to providing clean, healthy water for generations to come. EcoWater is present through different distribution channels and different brands. /p h3Your mission /h3 pAs Administrative Order Management Specialist, you play a central role ensuring the smooth and reliable execution of our order-to-cash process in Italy. You act as the key link between customers, sales, logistics and finance—ensuring efficient order management, high-quality service, and accurate administrative follow-up. /p pThis is a hands‑on, end-to‑end role with a strong impact on customer satisfaction, sales efficiency and operational reliability. You will be part of a small team of six employees, reporting directly to the Country Leader Italy. /p h3Order Management Sales Administration /h3 ul liManage the full order-to-cash process from order entry to invoicing /li liEnsure accurate processing of orders, invoices, and credit notes /li liValidate price conditions and commercial agreements /li liMonitor order status,



deliveries and back-orders /li liEnsure timely and correct customer confirmations /li /ul h3Customer Sales Support /h3 ul liAct as first point of contact for customers on administrative topics /li liProvide proactive updates on order and delivery status /li liSupport the sales team with order follow‑up and issue resolution /li liBuild strong relationships with customers through reliable and professional communication /li /ul h3Process Reliability Continuous Improvement /h3 ul liEnsure consistency, accuracy and compliance in administrative processes /li liIdentify opportunities to simplify and improve order management and logistics flows /li liSupport the optimization of tools and ways of working (ex. transition to new ERP tool) /li liContribute to maintaining data quality and reporting reliability /li /ul h3Reporting Financial Follow‑up /h3 ul liPrepare regular reports on sales, orders and back‑orders /li liMonitor outstanding payments in collaboration with finance /li liSupport accounting with accurate and timely data /li liEnsure proper administrative follow‑up of customer accounts /li /ul h3Your ideal profile /h3 pYou have proven experience in a similar role. Solid understanding of invoicing and basic accounting principles is required to ensure accurate and flawless customer invoicing. You are rigorous, organized, reliable and dynamic to meet priorities and handle multiple tasks simultaneously. /p pYou show initiative to move projects forward, have excellent communication skills, and enjoy working in a team. Mastery of the subtleties of effective communication will be essential to your success: listening, asking relevant questions, rephrasing, being diplomatic with a variety of people. /p pFinally, a good command of spoken and written English is bmandatory. /b (daily contacts with colleagues in the Polish plant) /p pYour interpersonal skills, good humor and dynamism will be the keys to joining our great team. Commitment, integrity and focus are the values that should unite us. /p h3Additional Information /h3 ul liLocation: Milan – Viale Famagosta /li liStart date: ASAP /li liEmployment type: permanent tempo pieno /li liCompensation benefits: Salary according to profile in range €31K - €33K Annual + meal vouchers + two days of remote work per week /li /ul /p #J-18808-Ljbffr

📌 Admin & order management specialist (Milano)
🏢 EcoWater Systems Italia
📍 Milano

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