Shift 1 (Stati Uniti d'America)

Essential/Key Functions:

- Read and comprehend instructions and follow established procedures
- Correspond with customers as needed
- Maintain proper records of all forms of transactions relating to the company’s operations
- Provides technical assistance to customers and/ or customer care
- Prepares reports as needed
- Initiates purchase orders and amendments for parts, services and/or special tools;
arranges for submissionand inspection of sample products as required;

- Performs the functions of a CSR to include initiating and following up with to sell or resolve problems, answer questions and correspondence, and complete reports.
- Prepares, processes, reviews and monitors various documents such as purchase orders and other documents.
- Contacts current and prospective customers to sell and explain products, perform account rounding and solicit new business within the market area.
- Prepares and presents proposals and quotes and recommends products based on customer needs.
- Assists customers and arranges payment terms in accordance with established guidelines.
- Performs in a manner that will prevent errors and omissions.
- Creates and maintains computer files for follow-up action.
- Provides advisory support and assistance to the department supervisor as needed.
- Participate in activities needed to support the management functions of the team.
- Follow all safety guidelines and operate in a safe manner
- Physical presence on the job is essential and necessary including weekends and holidays if deemed necessary by the company
- Other duties as assigned by management

Management Responsibilities: None

Minimum (Required) Qualifications:

Education and Experience

- High School diploma is required
- Associate Degree preferred
- Past call center experience desired




- Past inside sales experience preferred

Knowledge, Skills and Abilities

- Must have a positive attitude
- Must be well organized
- Must manage time well
- Must possess good math skills
- Must possess good decision making abilities
- Must possess business acumen
- Must have good negotiation skills
- Must be focused on relationships with inside and outside customers
- Must support mission and purpose of the company and be committed to professional and personal growth
- Must take initiative
- Must be results driven
- Ability to work as part of a team and interface with other departments.
- Good analytical skills
- Ability to prioritize in the face of multiple tasks

Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Chi siamo:

DME (www.Dme.Net) è un produttore globale leader di prodotti per la tecnologia degli stampi con operazioni in tutto il mondo. Da oltre 80 anni, gli esperti di DME forniscono soluzioni innovative a progettisti di stampi, costruttori di stampi e stampatori. DME è una business unit di Hillenbrand.

Hillenbrand (www.Hillenbrand.Com) è un’azienda industriale globale che fornisce apparecchiature e soluzioni di processo altamente ingegnerizzate e di importanza critica, a clienti in oltre 100 paesi nel mondo. Il nostro portafoglio è composto da marchi industriali leader che servono mercati finali ampi e attrattivi, tra cui plastiche durevoli, alimentare e riciclo. Guidati dal nostro Purpose — Shape What Matters For Tomorrow™ — perseguiamo eccellenza, collaborazione e innovazione per creare costantemente soluzioni che servano al meglio i nostri collaboratori, clienti, comunità e altri stakeholder.

📌 Inside Sales Representative (Carolei)
🏢 Hillenbrand
📍 Carolei